Rebecca Williams
Steele,AL
Summary
My name Is Rebecca Rae Williams. I am a highly qualified and super dependable person. I never just settle. I am always striving to make life and myself better. I have not found that one job to turn into a career
Overview
3
3
years of professional experience
Work History
Shift Manager
Arby's Roast Beef
Trussville, AL
08.2021 - 08.2022
- Trained and mentored new employees to maximize team performance.
- Supervised employees and oversaw quality compliance with company standards for food and services.
- Kept employees operating productively and working on task to meet business and customer needs.
- Coached crew members to optimize performance and motivate toward more efficient work.
- Exercised composure under pressure and in escalated customer service scenarios.
- Adhered to company standards and compliance requirements for operations and cleanliness of areas.
General Manager
Burger King
Springville, AL
07.2017 - 10.2019
- Managed budget implementations, employee reviews, training, schedules and contract negotiations.
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures and technology systems.
- Implemented operational strategies and effectively built customer and employee loyalty.
Education
High School Diploma -
Ashville High School
Ashville, AL05.2000
Skills
- Cost Management
- Radiation Protection
- Cash Handling
- Microsoft Office
- Quality Standards
- Greet Guests
- Customer Service
- Performance Tracking and Evaluations
- Opening and Closing Procedures
- Supply Ordering
- Verbal and Written Communication
- Maintaining Required Compliance
- Coaching and Mentoring
- Employee Coaching and Motivation
- Sales Activities
- Information Confidentiality
- Accurate Money Handling
- Staff Training and Onboarding
- Customer Relationship Management
- Team Meetings
- Goal Attainment
- Labor and Food Cost Control
- Public Health
I am serve safe licensed
I have my serve safe license that allows me to manage anything with food
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Shift Manager
Arby's Roast Beef
08.2021 - 08.2022
General Manager
Burger King
07.2017 - 10.2019
High School Diploma -
Ashville High School
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