Rebecca Williams
Waynesboro,MS
Summary
Dynamic and detail-oriented professional with a strong background in customer service at Walmart. Proven ability to meet deadlines while ensuring order accuracy and high satisfaction ratings. Skilled in planning and organization, with a focus on effective merchandise selection and problem-solving to enhance client experiences.
Overview
33
33
years of professional experience
Work History
Personal Shopper
Walmart
07.2020 - 08.2025
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Mentored new Personal Shoppers by sharing industry knowledge and best practices, fostering a supportive team atmosphere that encouraged professional growth.
- Greeted clients entering store to provide welcoming environment and friendly customer service.
- Managed client budgets effectively, sourcing high-quality products while staying within financial constraints.
Dishwasher
Pizza Inn
08.1992 - 07.2022
- Kept kitchen areas neat and clean by removing trash and organizing supplies.
- Followed supervisor instructions to complete tasks on time.
- Kept work area clean, dry, and free of debris to prevent incidents and accidents.
- Kept dishes, utensils and glassware clean and rotated following safety standards set by restaurant.
- Cleared, washed and stacked all plates, dining utensils, and trays quickly and without breaking.
- Scraped, washed and efficiently restacked dishware, utensils, and glassware to keep kitchen ready for customer demands.
- Washed equipment, surfaces, refrigerators, and other areas and applied sanitizing chemicals.
- Worked with chemicals such as detergent, rinse agents, and sanitizers to protect customer health.
- Increased performance reliability under pressure by consistently meeting fast-paced dishwashing demands, even during the busiest service periods.
- Reduced dish breakage by carefully handling delicate items during the washing process.
- Maintained a safe working environment by properly using and storing cleaning chemicals according to safety guidelines.
- Streamlined dishwashing processes by prioritizing incoming dirty dishes based on usage needs of the kitchen staff.
- Adjusted water to correct temperature for optimum cleaning, rinsing and sanitizing.
- Inspected dishwashing equipment and reported issues to supervisor.
- Maximized dishwasher efficiency by regularly inspecting and performing minor maintenance on the machine when necessary.
- Ensured timely availability of kitchenware, speeding up service during peak times with efficient dishwashing routines.
- Contributed to inventory management by reporting low supplies of cleaning agents and dishware to management.
- Stored dishes, utensils and kitchen equipment in proper locations.
- Optimized cleaning processes, experimenting with different detergents and wash cycles to achieve superior cleanliness.
- Sorted and rinsed dirty dishes, glasses and utensils prior to washing.
- Delivered washed dishes to various stations throughout restaurant to help team stay productive and focused on customer needs.
- Monitored dishwashing machines for proper functioning.
- Increased machine efficiency by scraping and pre-washing dishes.
- Gently moved glassware, crystal, and other delicate items to prevent breakage.
- Maintained proper temperatures, behaviors, and controls to meet or exceed health department standards.
Education
High School Diploma -
Wayne County High School
Waynesboro, MS05-1992
Skills
- Customer service
- Attention to detail
- Planning and organization
- Decision-making
- Heavy lifting
- Verifying order accuracy
- Flexible schedule
- Product knowledge
- Merchandise selection
- Deadline driven
- Time management
- Problem-solving
Timeline
Personal Shopper
Walmart
07.2020 - 08.2025
Dishwasher
Pizza Inn
08.1992 - 07.2022
High School Diploma -
Wayne County High School
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