Pro Services Specialist
The Home Depot Inc
11 2007 - 07 2025
- ProDesk Specialist working with contractors and industry professionals on sourcing needs, volume discounts, credit lines, and project funding. Analyzed client feedback to identify areas of improvement, implementing changes as needed to main excellence in customer service.
- Customer Service Management providing general assistance to store customers in resolving challenges, processing returns, locating products, product insights and selection, and a positive customer experience. Improved customer satisfaction by providing timely and accurate service solutions for their professional needs.
- Cashier/Sales Associate performing error-free experience on high-volume registers.
- Merchandising including create displays, display designs, establish discounts/coupons.
