Summary
Overview
Work History
Education
Skills
Timeline
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REBECCA ANNE TUCKER

Bryan,TX

Summary

Adept at enhancing customer satisfaction and upselling services, my tenure at Pizza Hut honed my complaint resolution and empathy skills. Excelling in call center procedures and support case resolution, I consistently surpassed sales goals through effective communication and personalized support, demonstrating a proven track record of success in customer service roles.

Overview

4
4
years of professional experience

Work History

Customer Service Representative

Pizza Hut
01.2024 - 09.2024
  • Assisted with customer requests and answered questions to improve satisfaction.
  • Provided accurate information about products and services to customers.
  • Identified opportunities for upselling additional products or services based on customer needs.

Iterpreter

Cyracom International
06.2022 - 02.2023
  • english to haitien creol
  • ensured effective communication between individuals who do not share common language.

Customer Service Representative

Bath & Body Works
11.2020 - 02.2022
  • Selling products and services.
  • taking charge of customer concerns.
  • developed strong relationships with customers by providing personalized assistance and support.
  • answered owner question, take payment.
  • Provided accurate information about products and services to customers.
  • Resolved customer complaints promptly and efficiently.

Education

High School Diploma -

Miami Beach Charter High School
8625 Byron Ave, Miami Beach, FL 33141, USA
05-2015

Skills

  • Complaint resolution
  • following scripts
  • sales goals attainment
  • Call center procedures
  • Empathy and patience

Timeline

Customer Service Representative

Pizza Hut
01.2024 - 09.2024

Iterpreter

Cyracom International
06.2022 - 02.2023

Customer Service Representative

Bath & Body Works
11.2020 - 02.2022

High School Diploma -

Miami Beach Charter High School

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REBECCA ANNE TUCKER