Rebecca Karen Tope
12499 Duncan Plains Rd, Johnstown,OH
Summary
Responsible Technician with excellent troubleshooting, customer service and analytics skills coupled with numerous years of experience. Highly effective in complying with safety requirements evidenced by zero work loss days. Broad skills in maintenance and bench builds.
Overview
8
8
years of professional experience
Work History
Head Technician (COA) for Dr. Byun
The Retina Group
Columbus, OH
03.2019 - Current
- Check patients in and out
- Open and set up the rooms for the clinic
- Set up for the injections
- Assist with procedures
- Schedule appointments
- Scribe with Dr. Byun for all the patients that are on the schedule.
- Code for all the visits
- Close all the charts
- Send referral letters
- Send update letters
- Verify insurance
- Obtain prior authorizations for lasers and injections
- Scanning
- Send faxes
- Complete all FMLA paperwork for Dr. Byun's patients
- Complete surgery packets
- ERX medications
- Work up patients (obtain history, visual acuity, IOP)
- OCT, and Fundus Photos
- Maintain the workflow (release technicians for lunch and to leave for the day)
- Assign technicians to different job duties
- Sign patients up for medications assistant programs (Commercial and Medicare)
- Perform genetic testing. (Send the kits in, and receive the results)
- Follow up on billing to insure the medications are being paid by the insurance
- Created a work facebook page for the employees
- Monthly newsletters
Ophthalmic Technician (COA)
Columbus Ophthalmology Assoc
Columbus, OH
12.2017 - 03.2019
- Work up patients (obtain history, verify medications, refraction,IOP)
- Testing (OCT, Visual Field Testing, Topography, IOL Master, Pachymetry, Autorefraction)
- Scribe with all the patients for whatever doctor I was assigned to that day.
- Assist with minor office procedures
- ERX medications
- Send faxes
- Scanning
- Obtain prior authorizations
- Mail cancel/no show letters to the patients
- Clean and stock the rooms
- Maintain the proper upkeep for the autoclave
- Stericycle (Schedule pick up, Close the boxes, Put new boxes out)
- Return messages on the ER tech line
Optometric Technician (CPO)
The Havener Eye Insitute
Columbus, OH
05.2016 - 12.2017
- Work up (obtain history, visual acuity, IOP, dilate)
- Testing (Visual Field testing)
- Return messages for the ER tech line
- I&R (Teach patients how to insert and remove contact lenses)
- Cleaning the exam rooms
- Clean the contact lens fitting kits
- Organize the trial contacts and check expiration dates
Optometric Technician
Pickerington Eyecare
Pickerington, OH
10.2014 - 05.2016
- Work up(Obtain history, visual acuity,IOP )
- Testing (OCT, Optomap, MPOD)
- Ordering contact lenses for patients
- Ordering trial contact lenses
- Organizing trial contact lenses and checking expiration dates
- Checking patients insurance benefits
- Cleaning exam rooms
- I&R (teaching patients how to insert and remove contact lenses)
Education
Medical Insurance Billing
Bryman/Everest
GahannaNational Notary Association
Software
High School Diploma -
Groveport Madison High School
Groveport, OH2000
High School Diploma -
Fairfield Career Center
Carroll, OH2000
Skills
- HIPAA Compliance
- Vision Tests
- Compliance Training
- Drug Inventory Management
- Workplace Safety
- Infection Control Procedures
- Patient Profiles
- Medical Records Management
- Maintaining Clean Work Areas
- Customer Satisfaction
- Diagnostic Procedures
- Patient Screening
Timeline
Head Technician (COA) for Dr. Byun
The Retina Group
03.2019 - Current
Ophthalmic Technician (COA)
Columbus Ophthalmology Assoc
12.2017 - 03.2019
Optometric Technician (CPO)
The Havener Eye Insitute
05.2016 - 12.2017
Optometric Technician
Pickerington Eyecare
10.2014 - 05.2016
Medical Insurance Billing
Bryman/Everest
National Notary Association
Software
High School Diploma -
Groveport Madison High School
High School Diploma -
Fairfield Career Center
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