Rebecca L. Beebe
Muskegon,MI
Summary
Client Service Specialist at NC3, specializing in client relations and communication. Skilled in phone etiquette, analytical skills, managing order processing and data entry, and effectively prioritizing tasks to adhere to deadlines while maintaining high standards of customer support. Attention to detail and problem-solving capabilities lead to positive results in fast-paced environments.
Overview
21
21
years of professional experience
Work History
Client Service Specialist
NC3
Rumford, Rhode Island
07.2022 - Current
- Project manager for multiple clients
- Event registration
- Event Logistics
- Order catering
- Coordinate and schedule shipments
- Record keeping
- Documentation
- Keep track of client inventory
Customer Service Representative
WESCO
Muskegon, MI
10.2021 - 07.2022
- Submit bulk fuel and propane orders using company's internal software
- Provide customer support via phone and email
- Request and record account information to open new customer accounts
- Answer customer telephone calls promptly
- Respond to customer requests for products, services and company information
- Update account information to maintain customer records
Medical Assistant
Ortele, LLC
, Michigan
04.2016 - 02.2019
- Coordinated virtual patient appointments with physician's schedule
- Received patient records for scheduled appointments and sent them to appropriate doctor
- Onboarding of new staff
- Managed employee time sheets
- Payroll
Medical Assistant
Taylor Parks Elementary School
Taylor, Michigan
09.2013 - 03.2014
- Monitor diabetic students blood sugars and insulin pump
- On site Medical Assistant
- Dispense medications
Medical Assistant
Allenwood Family Practice
Taylor, Michigan
03.2013 - 09.2013
Clinical Coordinator
Mobile Doctors
Southfield, Michigan
01.2012 - 03.2013
Medical Assistant
Crystal Lake Clinic
Frankfort, Michigan
09.2004 - 01.2012
Education
Certificate - Medical Assistant
Olympia Career Training Institute
Grand Rapids, Michigan2002
High School Diploma -
Hart High School
Hart, Michigan06.2000
Skills
- Client Support
- Account management
- Order processing
- Data entry
- Excel
- Time management
- Problem solving
- Effective communication
- Attention to detail
- Team collaboration
- Email etiquette
- Call management
- Record preparation
- Documentation skills
- Remote work capabilities
- Client relations
- Meeting deadlines
- Payment processing
- Task prioritization
Timeline
Client Service Specialist
NC3
07.2022 - Current
Customer Service Representative
WESCO
10.2021 - 07.2022
Medical Assistant
Ortele, LLC
04.2016 - 02.2019
Medical Assistant
Taylor Parks Elementary School
09.2013 - 03.2014
Medical Assistant
Allenwood Family Practice
03.2013 - 09.2013
Clinical Coordinator
Mobile Doctors
01.2012 - 03.2013
Medical Assistant
Crystal Lake Clinic
09.2004 - 01.2012
Certificate - Medical Assistant
Olympia Career Training Institute
High School Diploma -
Hart High School
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