Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Timeline
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Rebecca (Sage) Haynes

Summary

Driven, diligent team player who pursues passion and purpose in all things. Skilled in customer service and maintaining strategic systems of organization, with an upbeat attitude that elevates the building of relationships with both colleagues and customers.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Front Desk Associate

Ridgecrest Conference Center
Ridgecrest, NC
05.2022 - 06.2024
  • Handled high-pressure situations calmly, maintaining professionalism at all times.
  • Organized the front desk area to maintain a professional and welcoming appearance for guests.
  • Collected room deposits, fees, and payments.
  • Greeted guests at the front desk and engaged in pleasant conversations while managing the check-in process.
  • Managed and organized details for conference members and conference directors.

Barista

The Bistro at Marriott Bonvoy
Asheville, NC
01.2022 - 09.2025
  • Balanced both front-of-house and back-of-house responsibilities during busy periods.
  • Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
  • Greeted customers and took orders for coffee drinks, food items, and other beverages.

House Cleaner

Rise Up Cleaning
Minneapolis, Minnesota
10.2020 - 03.2021
  • Cleaned houses and apartments with strong attention to detail and quality.
  • Ensured clear team communication and consistently delighted homeowners.

Shift Leader

Caribou Coffee
Maple Grove, Minnesota
01.2020 - 09.2020
  • Managed inventory and ordered supplies to keep the location well stocked.
  • Delegated daily tasks for 3-4 crew members per shift and monitored equipment to ensure timely repairs.

Writer

Tiger Oak Publications
Minneapolis, Minnesota
08.2016 - 07.2019
  • Utilized exceptional writing, editing, and proofreading skills to produce engaging, error-free articles.
  • Collaborated with editors to refine drafts, ensuring a consistent tone and style across various platforms.
  • Interviewed individuals by phone, video chat, and in person to write stories.
  • Generated ideas for new content series or formats based on audience interest and market trends.

Education

Bachelor of Arts - Integrated Economy And Critical Thinking

Excel College
Black Mountain

Skills

  • Guest relations
  • Front desk operations
  • Conference management
  • Payment processing
  • Team leadership
  • Conflict resolution
  • Problem solving

Certification

  • Minnesota Literacy Center Certification to Teach English as a Second Language
  • FAA Drone Operation

Accomplishments

  • Cultivate Relationships and Serve One Awards at Ridgecrest Conference Center

Timeline

Front Desk Associate

Ridgecrest Conference Center
05.2022 - 06.2024

Barista

The Bistro at Marriott Bonvoy
01.2022 - 09.2025

House Cleaner

Rise Up Cleaning
10.2020 - 03.2021

Shift Leader

Caribou Coffee
01.2020 - 09.2020

Writer

Tiger Oak Publications
08.2016 - 07.2019

Bachelor of Arts - Integrated Economy And Critical Thinking

Excel College
Rebecca (Sage) Haynes