Rebecca Waite
Colorado Springs,CO
Summary
Dynamic professional with a proven track record at Disneyland Resort, excelling in customer service and multitasking. Recognized for enhancing guest experiences through effective communication and attention to detail. Skilled in money handling and maintaining high standards of professionalism, ensuring satisfaction in fast-paced environments.
Overview
11
11
years of professional experience
Work History
Quick Service Food Server
Disneyland Resort
08.2023 - 06.2025
- Delivered exceptional guest service in high-volume quick-service restaurant environment.
- Prepared and served menu items following established recipes and presentation standards.
- Operated point-of-sale systems efficiently to process guest transactions accurately.
- Maintained cleanliness and organization of workstations ensuring compliance with health regulations.
- Communicated effectively with guests to address inquiries and resolve issues promptly.
Museum Guide
Carnegie Science Center
01.2022 - 04.2023
- Assisted visitors in navigating exhibits and engaging with displays.
- Maintained cleanliness and organization of museum spaces to enhance visitor experience.
- Conducted routine inspections of galleries to ensure proper exhibit maintenance and security.
- Conducted thorough research on collection items to accurately answer visitor inquiries and enhance educational value.
Laboratory Technician
RJ Lee Group
07.2018 - 07.2020
- Conducted routine quality control tests to ensure compliance with laboratory standards.
- Operated and maintained laboratory equipment, ensuring optimal performance and safety protocols.
- Analyzed samples using advanced analytical techniques, contributing to accurate research outcomes.
- Documented experimental procedures and results meticulously for future reference and compliance audits.
Chemistry Lab Teaching Assistant
Univeristy of Pittsburgh
08.2016 - 05.2018
- Facilitated laboratory sessions, ensuring students understood experimental procedures and safety protocols.
- Assisted in developing curriculum materials, enhancing instructional quality and student engagement.
- Mentored undergraduate students, providing guidance on research methodologies and laboratory techniques.
- Streamlined inventory management processes, improving availability of essential lab supplies and reagents.
Private Tutor
Southern Utah University
09.2014 - 04.2016
- Tailored educational plans to meet individual student needs.
- Facilitated engaging learning sessions using diverse instructional strategies.
- Assessed student progress through regular evaluations and feedback sessions.
- Developed study materials that enhanced comprehension and retention of subject matter.
Bank Teller
First National Bank of Utah
05.2014 - 08.2014
- Processed customer transactions accurately, ensuring compliance with banking regulations and procedures.
- Assisted customers in account inquiries, providing efficient solutions to enhance satisfaction.
- Balanced cash drawers daily, maintaining accuracy in financial reporting and accountability.
- Trained new tellers on operational procedures and customer service best practices.
Education
No Degree - Chemistry
University of Pittsburgh
Pittsburgh, PABachelor of Science - Chemistry
Southern Utah University
Cedar City, UT04-2016
Skills
- Excellent customer service
- Strong multitasking
- Efficient work pace
- Reliability and punctuality
- Engaging personality
- Visitor engagement
- Strong presentation skills
- Professionalism and courtesy
- Money handling
- Attention to detail
Timeline
Quick Service Food Server
Disneyland Resort
08.2023 - 06.2025
Museum Guide
Carnegie Science Center
01.2022 - 04.2023
Laboratory Technician
RJ Lee Group
07.2018 - 07.2020
Chemistry Lab Teaching Assistant
Univeristy of Pittsburgh
08.2016 - 05.2018
Private Tutor
Southern Utah University
09.2014 - 04.2016
Bank Teller
First National Bank of Utah
05.2014 - 08.2014
No Degree - Chemistry
University of Pittsburgh
Bachelor of Science - Chemistry
Southern Utah University
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