Summary
Overview
Work History
Education
Skills
Languages
Interests
Timeline
Server

Rebecka Andersson

Newington,CT

Summary

I am a professional hospitality worker, always ready to excel in a fast-paced environment.

Proven track record in ensuring exceptional customer service and satisfaction. I have strong focus on teamwork and adaptability, consistently meeting changing needs.

Strongly skilled in managing multiple tasks, handling customer inquiries, and maintaining clean and organized workspace. Reliable and results-driven, with positive attitude and excellent communication skills.

I am experienced with training new staff and making sure they deliver exceptional service with great knowledge of the menus, steps of service and impeccable customer satisfaction.

Overview

6
6
years of professional experience

Work History

Baker

Sweet Swede
01.2024 - Current
  • My Cottage Food Bakery, out of my home
  • Produced consistently high-quality baked goods for customers.
  • Complied with health and safety codes
  • Maintained accurate inventory of baking supplies and ingredients.
  • Consistently met deadlines for orders by effectively prioritizing tasks according to urgency.
  • Participated in local food fairs to promote bakery, resulting in increased following and interaction

Server

The Charles
11.2022 - Current
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Worked with POS system to place orders, manage bills, and handle complimentary items.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Server

Treva Restaurant and Bar
08.2020 - 10.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Resolved customer complaints with calm, solution-focused approach, ensuring guest satisfaction.
  • Increased sales by suggesting additional items like desserts and drinks based on customers' orders.
  • Ensured customer satisfaction with detailed attention to special dietary needs and preferences.
  • Kept up with fast-paced environments, ensuring timely delivery of orders during peak hours.
  • Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.

Server

Trumbull Kitchen
11.2018 - 08.2020
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Served food and beverages promptly with focused attention to customer needs.
  • Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
  • Provided attentive service during high-volume periods without sacrificing attention to detail or guest rapport.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Handled cash transactions accurately, contributing to balanced daily financial reports.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.

Education

High School Diploma -

Virginska
Sweden
06-2006

Skills

  • Customer service
  • Food safety
  • Cleanliness standards
  • Time management
  • Strong work ethic
  • Exceptional customer service
  • Guest engagement

Languages

Swedish
Native or Bilingual
English
Native or Bilingual

Interests

  • Hiking
  • Enjoy participating in pilates for overall physical and mental well-being
  • I like trying new recipes and food trends
  • Sharing recipes, cooking tips, and culinary experiences through blogs and social media platforms
  • Food Blogging
  • Baking
  • Gym Workouts
  • Music
  • Blogging/Vlogging

Timeline

Baker

Sweet Swede
01.2024 - Current

Server

The Charles
11.2022 - Current

Server

Treva Restaurant and Bar
08.2020 - 10.2022

Server

Trumbull Kitchen
11.2018 - 08.2020

High School Diploma -

Virginska

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Rebecka Andersson