Rebeka Latorre
Sunrise,FL
Summary
Seasoned Adjuster with background in insurance claims and case management. Possess strong negotiation skills, adept at interpreting and applying policy terms to resolve disputes effectively. Able to maintain composure under pressure and consistently meet deadlines while managing high volume caseloads. Outcomes include reduced claim resolution times and improved customer satisfaction ratings in previous roles.
Overview
2
2
Languages
1
1
Certification
11
11
years of professional experience
Work History
3rd Party Subrogation Adjuster
United Automobile Insurance
06.2025 - 06.2026
- Negotiated third party claims with stakeholders, facilitating timely agreements.
- Settle 3rd party claims with releases
- Collaborated with policyholders to assess damage and resolve disputes.
- Documented findings in detailed reports, enhancing clarity for underwriting teams.
- Drafted correspondence for claim investigations and settlements, ensuring clear communication.
SIU Examiner
Peal Holding Group
09.2024 - 06.2025
- Qualified claimants for PIP coverage through comprehensive questioning.
- Reviewed forms to validate claims and ensure appropriate coverage.
- Verify signed policy applications and entering as exhibits for the record.
- Interpret and apply written coverage accurately.
- Determine during EUO's if a misrepresentation has been confirmed.
- Evaluated necessity of EUO for effective claim resolution.
- Writing daily reports regarding the examinations under oath upon completion.
- Conducted multiple examinations under oath with attorneys in office and via Zoom for thorough claim assessment.
Claims Adjuster
Mendota Insurance
10.2021 - 10.2022
- Delivered attentive service to customers through face-to-face interactions and phone conversations, enhancing customer satisfaction.
- Recognized by management for providing exceptional customer service.
- Oversaw legal proceedings to achieve effective resolution of claim settlements, minimizing disputes and expediting outcomes.
- Requested policy disclosures within statute of limitations, ensuring compliance and facilitating timely legal responses.
- Determined insurance coverage levels and restrictions by thoroughly examining claims forms and associated records.
- Applied comparative negligence for cost control.
- Assisted with Special Investigation Unit for processing investigations.
PIP Examination Under Oath (EUO) Examiner
United Automobile Insurance Company
10.2019 - 09.2021
- Completed questions to qualify claimants for PIP coverage, ensuring accurate assessment of eligibility.
- Determine during EUO's if a misrepresentation has been confirmed.
- Evaluated the necessity of an EUO for appropriate case management.
- Performed multiple examinations under oath each day to gather information. with attorneys in office and via zoom.
- Wrote daily reports on examinations under oath, summarizing findings and supporting case documentation.
- Inspected forms to determine validity of coverage, contributing to informed decision-making.
- High degree of interpersonal skills and initiative; demonstrated exercise of mature judgment and discretion
Coverage Adjuster
United Automobile Insurance Company
Miami, FL
03.2017 - 09.2018
- Conducted witness interviews to gather critical information for claims assessment.
- Demonstrated proficiency and efficiency in claims processing.
- Identified and obtained evidence to ascertain claim value.
- Demonstrated ability daily to handle litigation and recognize legal issues in accordance with company policy.
- Mitigated client concerns by coordinating communications between medical, legal, insurance, and repair professionals.
- Negotiated final settlements for claims with injured parties and legal representatives to achieve favorable outcomes.
- Adhered to company and insurance client's guidelines in all aspects of claims processing including claim closures.
- Presented Material misrepresentation cases to management.
- Reviewed, evaluated, and assessed exposure.
Property Damage Adjuster
United Automobile Insurance Company
Miami, FL
06.2015 - 03.2017
- Delivered attentive service to customers through face-to-face interactions and phone communications, enhancing customer satisfaction.
- Earned recognition from management for exceptional customer service skills, contributing to positive client experiences.
- Coordinated litigation process for claim settlements, ensuring compliance with regulations and timely resolutions.
- Determined insurance coverage levels and restrictions by thoroughly examining claims forms and associated records.
- Applied comparative negligence for cost control.
- Requested policy disclosures within statute of limitations upon notice of legal counsel.
- Assisted with Special Investigation Unit for processing investigations.
Education
High School Diploma -
PACE Miami
Miami, FL05-2008
Skills
- Claims negotiation
- Claims investigation
- Litigation management
- Fraud detection
- Coverage analysis
- Policy interpretation
- Claim evidence collection
- Claim incident analysis
- Claim valuation
- Damage assessment
- Claims documentation
- Settlement negotiation
- Workflow management
- Customer relationship management
- Insurance regulations
- Policy investigations
- Report writing
- Problem solving
- Critical thinking
- Conflict resolution
- Decision-making
- Property claims
- Coverage analysiss
Languages
English
Professional
Spanish
Professional
Certification
- 620 All Lines Adjuster License
Timeline
3rd Party Subrogation Adjuster
United Automobile Insurance
06.2025 - 06.2026
SIU Examiner
Peal Holding Group
09.2024 - 06.2025
Claims Adjuster
Mendota Insurance
10.2021 - 10.2022
PIP Examination Under Oath (EUO) Examiner
United Automobile Insurance Company
10.2019 - 09.2021
Coverage Adjuster
United Automobile Insurance Company
03.2017 - 09.2018
Property Damage Adjuster
United Automobile Insurance Company
06.2015 - 03.2017
High School Diploma -
PACE Miami