Rebeka Sina
Macomb,MI
Summary
Experienced with team leadership and sales strategy in retail setting. Utilizes strong communication skills to foster cohesive team environment. Track record of successfully managing store operations and driving customer satisfaction.
Overview
5
5
years of professional experience
Work History
Sales Lead Keyholder
White House Black Market
07.2024 - Current
- Led sales team in achieving targets through effective training and mentoring of new staff.
- Managed inventory levels, ensuring optimal product availability for customer demands.
- Developed strong customer relationships, improving loyalty and repeat business rates.
- Analyzed sales data to identify trends and inform strategic decision-making processes.
- Coordinated promotional events, driving foot traffic and increasing brand visibility in store.
- Maintained a clean and visually appealing store environment, enhancing customer experience and promoting return visits.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Developed customer loyalty through exceptional service, resulting in increased repeat business.
Server
Aurelio's Italian Grill
05.2021 - 06.2023
- Provided exceptional customer service in fast-paced dining environment.
- Managed multiple tables efficiently, ensuring timely order delivery and guest satisfaction.
- Coordinated with kitchen staff to ensure accurate fulfillment of special requests and dietary needs.
- Assisted in training new servers on menu items and restaurant policies.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
Education
Bachelor of Science - Health Sciences
Macomb Community College
Warren, MI05-2028
Skills
- Team management
- Store operations
- Strong leadership
- Customer service
- Customer service management
- Sales floor organization
Languages
Albanian
Native or Bilingual
Interests
I'm currently studying to become a PA and have a distinct passion and interest in improving the quality of life for people and being there to provide support and aid to those in need I believe the best doctors and health care professionals are those that are open minded and always willing to learn, especially from those around them As a student I hold the belief that knowledge is power and that the best way to learn is by putting yourself out there and interacting with as many people as possible Although my past jobs have not been in healthcare, they did supply me with a number of skills that any good doctor and nurse utilizes One of these skills is in customer service and communication Whether its in the restaurant business, the retail world, or the healthcare field, being able to communicate with those around you is key in creating a harmonious and profficient workplace
Timeline
Sales Lead Keyholder
White House Black Market
07.2024 - Current
Server
Aurelio's Italian Grill
05.2021 - 06.2023
Bachelor of Science - Health Sciences
Macomb Community College