Rebekah Carroll
Summary
Enthusiastic office associate, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel as a Plant & Pesticide Specialist within the Department of Agriculture. Hardworking, skilled in designing and maintaining landscaping work for diverse customers. Well-versed in keeping business operations cost-effective and customer satisfaction high. History of working alone or with performance-oriented team to complete weekly and daily tasks. Strong background in farming and landscaping.
Overview
26
26
years of professional experience
Work History
Office Associate, Opt 2
State Of Illinois- Department Of Public Health
Springfield, Illinois
04.2018 - Current
- Under direction of the working supervisor at Archives, performs a variety of complex and specialized confidential processes regarding vital records.
- Makes independent decisions within the scope of the assigned area of responsibility, exercising considerable judgement in making determinations on various important vital records and problems which do not involve deviation from established policies and procedures.
- Utilizes the Illinois Vital Records System databases to search for birth and death records, as well as updating records to reflect pertinent information.
- Protects the confidentiality of vital records through adherence to State of Illinois laws, procedures and policies.
- Handles, repairs and preserves birth and death certificates while maintaining the integrity of the records.
- Implemental in the restructuring of the filing system throughout nd following a large remodeling project of the office and the installation of a new HVAC system.
Landscape Designer/Mowing Crew Leader
Three Men & A Saw Builders And Landscaping
Franklin, Illinois
01.2011 - Current
- As co-owner, solely responsible for landscape division of the company, which includes landscape design, implementation of new designs, mowing, landscape cleanups, landscape maintenance, application of weed and pest control, installation of hardscapes, water features, decks, pergolas, etc. in conjunction with construction side of business.
- Responsible for all administration for company. performed technical accounting utilizing Quickbooks for entire business.
- Administered payroll for between 5-10 employees.
- Solely responsible for all clerical bookkeeping.
- Skilled and knowledgeable in operation and maintenance of various equipment used on a daily basis.
- Procures sub-contractor services.
- Responsible for all collection and deposit activities, and balancing of accounts.
- Planted bulbs, trees, bushes and flowers for residential and commercial clients.
- Applied mulch to garden beds for protection against weeds and unwanted growth.
- Answered questions and addressed customer concerns according to rigorous timetables, supporting diverse lawn health and landscape development requests.
- Investigates shipments of nursery stock for insect pests, plant disease and damage.
- Knowledge of federal and state laws regarding the use and application of pesticides, insecticides, and fertilizers.
Landscape Designer
Turner Tree Service And Landscaping
Jacksonville, Illinois
01.2006 - 12.2010
- Rendered designs with manual and computer-aided methods.
- Consulted with customers and analyzed locations to develop concepts.
- Planted bulbs, trees, bushes and flowers for residential and commercial clients.
- Installed underground sprinkler systems to provide grass and gardens with adequate water supply.
- Sourced high-quality trees, bushes, grass seed or sod, fertilizer and other supplies to complete new installations.
- Negotiated and fulfilled maintenance contracts for ongoing care.
- Knowledge of the effects of pesticides on plants and the environment and of federal and state laws and regulations governing the use and application of pesticides.
- Completed special projects such as recreational designs and site rehabilitations.
- Followed planned landscaping designs to determine placement of sod, sown grass, flowers and foliage.
- Identified and removed invasive plants and noxious weeds for garden aesthetics and ecosystem health.
- Developed lasting customer relationships and grew network over time.
- Assessed pest damage and safely used appropriate pesticides for mitigation and control.
- Participated in seminars to better understand natural pest control products.
Insurance Analyst III
State Of IllinoisCentral Management Services
Springfield, Illinois
04.1999 - 11.2004
- Worked for COBRA, Analysis and Resolution Unit, and Premium Collections Unit of the Group Insurance Division
- Responsible for implementation of the State of Illinois COBRA Insurance plan for State Employees.
- Fielded inquiries from current and former State Employees and Group Insurance Representatives regarding coverage, billing, and insurance options.
- Processed billing information, payments, and collections of insurance premiums.
- Responsible for constructing daily and monthly reports for upper management.
- Applied associated laws, rules and regulations on an ongoing basis.
- Effective communication skills through answering phone calls and correspondence.
- Utilized agency databases to locate information and provide efficient and accurate responses to inquiries.
Education
Associate of Science - Landscape Horticulture
Lincoln Land Community College
Springfield, IL05.2006
Associate of Science - Biology
Lincoln Land Community College
Springfield, IL05.1998
Skills
- Organization and planning
- Hard working
- Highly motivated
- Document control
- Filing and data archiving
- Spreadsheet management
- Archival record prep
- Dependable and Responsible
- Landscaping plans
- Pesticides, insecticides, fertilizers
Affiliations
US Army Aviation Veteran
Timeline
Office Associate, Opt 2
State Of Illinois- Department Of Public Health
04.2018 - Current
Landscape Designer/Mowing Crew Leader
Three Men & A Saw Builders And Landscaping
01.2011 - Current
Landscape Designer
Turner Tree Service And Landscaping
01.2006 - 12.2010
Insurance Analyst III
State Of IllinoisCentral Management Services
04.1999 - 11.2004
Associate of Science - Landscape Horticulture
Lincoln Land Community College
Associate of Science - Biology
Lincoln Land Community College
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