Rebekah Craig
Nashville,TN
Summary
Professional with strong administrative skills and focus on delivering results. Possesses experience in managing front office tasks, including scheduling, communication, and customer service. Known for effective team collaboration and adaptability to changing needs. Skilled in multitasking, problem-solving, and maintaining positive workplace environment.
Overview
7
7
years of professional experience
Work History
Front Office Administrator
Synaptic Psych - Formerly Neuroscience & TMS Treatment Centers
Nashville, TN
01.2025 - Current
- Cultivated and sustained a positive work environment to enhance organizational effectiveness and communication.
- Managed front desk communications, ensuring timely responses to patient inquiries and concerns.
- Streamlined check-in processes using electronic health records system, enhancing patient experience.
- Managed patient scheduling and appointments, ensuring optimal workflow for medical staff.
- Coordinated communication between patients and healthcare providers to enhance service delivery.
- Maintained accurate patient records using electronic health record (EHR) systems.
- Checked patient insurance, demographic, and health history to keep information current.
- Oversaw office operations to ensure efficiency and effectiveness.
- Oversaw inventory management for office supplies, reducing costs through effective vendor negotiations.
Office Administrator
JennLake Meadows
Starkville, MS
04.2022 - 12.2024
- Utilized financial software to execute accounting tasks efficiently.
- Managed comprehensive home closing and lot inspection processes to facilitate smooth transactions.
- Managed payroll administration for company employees, ensuring timely and accurate processing.
- Managed preparation and distribution of invoices, emails, and other correspondence.
- Oversaw lot rent management and accurately recorded transactions in QuickBooks.
- Reviewed and evaluated files and records to fulfill information requests efficiently.
- Oversaw office filing system and maintained office machines to ensure operational efficiency.
- Oversaw recruitment, orientation, and training processes for new employees.
Host
Harvey’s
Starkville, MS
06.2024 - 12.2024
- Warmly greet guests upon arrival and manage their seating arrangements
- Provide menus and inform guests about wait times
- Maintain an organized reservation system, accommodate walk-ins and manage large parties
- Managed seating arrangements efficiently during peak hours to optimize guest flow.
- Trained new hosts on customer service protocols and operational procedures.
- Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
Server
Humble Taco
Starkville, MS
08.2021 - 08.2022
- Delivered customer checks and securely processed credit card or cash payments
- Provided friendly and efficient service
- Checked in with guests throughout meal service, replenished drinks, and catered to additional requests
Daycare Worker
Ridgecrest Baptist Church/CC Ranch
Madison, MS
05.2019 - 08.2022
- Maintained safety while children were at play either inside or outside
- Maintained effective schedule balance between rest periods, active play, and instruction
- Offered top-notch care to 14+ children at once, ranging in age from 6 to 11
- Sanitized toys and equipment thoroughly after each use
Education
Bachelor of Business Administration - Business, Finance
Mississippi State University
Starkville12-2024
Skills
- Proficient in Excel, Word, and PowerPoint
- Basic knowledge of QuickBooks
- Payroll
- Basic knowledge of QualiFacts EHR Platform
- MS Notary – Commission expires 08/2026
- Office Management
- Customer Service
- Time Management
Timeline
Front Office Administrator
Synaptic Psych - Formerly Neuroscience & TMS Treatment Centers
01.2025 - Current
Host
Harvey’s
06.2024 - 12.2024
Office Administrator
JennLake Meadows
04.2022 - 12.2024
Server
Humble Taco
08.2021 - 08.2022
Daycare Worker
Ridgecrest Baptist Church/CC Ranch
05.2019 - 08.2022
Bachelor of Business Administration - Business, Finance
Mississippi State University