Summary
Overview
Work History
Education
Skills
Timeline
Generic

Rebekah Cram

Tempe

Summary

I am a dedicated and customer focused professional with over five years of expertise in providing exceptional customer service in fast-paced environments. Proven ability to manage multiple tasks efficiently while maintaining a friendly and welcoming demeanor. Adept at handling customer inquiries, resolving complaints, and ensuring a positive dining experience. Strong communication and interpersonal skills, with a keen eye for detail and a commitment to upholding high standards of service. Seeking to leverage my skills and experience to contribute to a dynamic team as a server.

Overview

4
4
years of professional experience

Work History

Barista/ Shift Lead

Dutch Bros
09.2023 - 03.2025
  • Maintained a clean and organized workspace for optimal productivity and safety.
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Contributed to a positive team environment through effective communication and collaboration with colleagues.

Manager

Scramble
07.2021 - 05.2023
  • As a restaurant manager, I was responsible for overseeing operations, managing staff, ensuring customer satisfaction, and maintaining a smooth-running establishment
  • I handled some scheduling and inventory, while also providing leadership and guidance to my team
  • It's a challenging but rewarding role that requires multitasking and problem-solving skills

Education

Anthropology and Forensic Science

Arizona State University
Tempe, AZ

Skills

  • Customer service
  • Communication skills
  • Restaurant experience
  • Computer literacy
  • Time management
  • Food service
  • Guest services
  • Leadership
  • Teamwork
  • Problem Resolution
  • Organizational Skills

Timeline

Barista/ Shift Lead

Dutch Bros
09.2023 - 03.2025

Manager

Scramble
07.2021 - 05.2023

Anthropology and Forensic Science

Arizona State University
Rebekah Cram