Rebekah Cross
Account Management
Columbia,SC
Summary
Self-motivated professional who brings proven leadership, organizational and customer relations skills. Independently solves problems and keeps teams on task to handle diverse business requirements. History retaining clients and talented staff. Talented professional considered knowledgeable leader and dedicated problem solver. Brings 17 years of valuable expertise to forward company objectives. Attentive to detail with experience in coordinating projects, programs and improvements.
Overview
11
11
years of professional experience
Work History
Coordinator
Creative Beginnings
Columbia, SC
01.2020 - 10.2021
- Managed filing systems for electronic and hard copy documents to keep organized records.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Set priorities and problem-solved workflow issues to maintain rapport with customers and managers.
- Utilized proactive communication abilities to resolve employment-related disputes.
- Evaluated operational practices and identified improvement opportunities to develop revisions for systems and procedures.
- Prepared agendas and took notes at meetings to archive proceedings.
Manager
ABCU
Panama City, FL
01.2009 - 06.2018
- Expanded cross-functional organizational capacity by collaborating across departments on priorities, functions and common goals.
- Controlled costs and optimized spending via restructuring of budgets for labor, capital assets, inventory purchasing and technology upgrades.
- Applied customer feedback to develop process improvements and support long-term business needs.
- Kept detailed records of daily progress to identify and correct areas needing improvement.
Education
Bachelor of Science - Computer Science
University of The People
Pasadena, CA 04.2022 - Current
Skills
Scheduling and calendar management
File and data retrieval systems
Document management
Consulting
Strategic planning
Project support
Search Engine Optimization
Timeline
Bachelor of Science - Computer Science
University of The People
04.2022 - Current
Coordinator
Creative Beginnings
01.2020 - 10.2021
Manager
ABCU
01.2009 - 06.2018