Summary
Overview
Work History
Education
Skills
Timeline
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Rebekah Horton

Athens,PA

Summary

Dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

19
19
years of professional experience

Work History

Epic Triage Analyst

Guthrie
03.2021 - 03.2024
  • Collaborated with IT, Epic, and Management Teams daily for large hospital/clinic organization
  • Epic workflow support for employees
  • MyChart patient portal support (for patients and clinicians)
  • Password and Epic security template support
  • training support for Epic role functions
  • Issued providers Duo two factor authentication activations.


Psychiatric Technician

RPH
08.2015 - 03.2021
  • Implemented crisis intervention protocols when necessary, ensuring the safety of all patients and staff members involved.
  • Documented all vital signs, group activity and patient notes in Epic. Pulled patients/created inpatient visits into Epic from RPH and external hospitals.
  • Developed strong rapport with diverse patient populations through empathetic listening skills, helping them feel heard and understood.
  • Observed patients closely for signs of distress or changes in condition, promptly reporting concerns to supervising clinicians for appropriate intervention.
  • Utilized de-escalation techniques to manage challenging behaviors effectively, promoting a calm atmosphere conducive to healing.

Mental Hygiene Therapy Asst II (Supervisor)

Greater Binghamton Health Center(Binghamton Psych)
05.2005 - 08.2015
  • Completed Mental Health Outpatient Treatment Care Plans for residents alongside supervising therapists to establish baseline data.
  • Supervised and conducted job evaluations of Mental Health Therapy Aides for two outpatient mental health residences on campus of Greater Binghamton Health Center.
  • Assisted residents with transportation to mental health treatment and medical or court ordered appointments.
  • Assisted residents with completion of public assistance, employment and housing applications.

Education

No Degree - Psychology

Penn State University
Erie, PA

Skills

  • Analytical Thinking
  • MS Excel
  • Team Collaboration and Leadership
  • Documentation And Reporting
  • Epic EHR

Timeline

Epic Triage Analyst

Guthrie
03.2021 - 03.2024

Psychiatric Technician

RPH
08.2015 - 03.2021

Mental Hygiene Therapy Asst II (Supervisor)

Greater Binghamton Health Center(Binghamton Psych)
05.2005 - 08.2015

No Degree - Psychology

Penn State University

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Rebekah Horton