Rebekah Jaracuaro
LA HABRA,CA
Summary
Successful front end courtesy clerk with 1 year of experience addressing customer requests and concerns. Talented at multitasking and effectively completing different essential tasks simultaneously. Diligent customer service professional bringing demonstrated expertise in customer support, task prioritization and time management. Offers strong background in customer relations and communication. Dedicated to offering exceptional assistance to team members and clients. Skilled at coordinating appointments, organizing mail and collecting messages to facilitate office communication. Driven to increase overall efficiency while maintaining filing systems and screening and answering numerous phone lines daily. Personable and energetic receptionist committed to delivering excellence in all facets of customer service and administrative support. Offering honed competencies in data-entry, database management and scheduling.
Overview
2
2
years of professional experience
Work History
Receptionist
Advanced Chiropractic Therapy
06.2023 - Current
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Kept reception area clean and neat to give visitors positive first impression.
- Answered phone promptly and directed incoming calls to correct offices.
- Maintained confidentiality of information regarding clients and company.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained visitor log for entering and leaving facility for security purposes.
- Organized, maintained and updated information in computer databases.
- Collected and distributed messages to team members and managers to support open communication and high customer service.
- Balanced employee availability, customer schedules, and maximum load levels when scheduling appointments.
Front End Courtesy Clerk
Albertsons Grocery Store
08.2021 - 08.2022
- Assisted customers with large purchases by carrying items to vehicles.
- Restocked and organized merchandise in front lanes.
- Solicited loyalty program memberships and assisted customers in completing forms to join sales promotions.
- Bagged customer items efficiently using proper techniques to protect delicate items and separate different groups of merchandise.
- Returned unwanted items to correct store locations and restocked shelves.
- Collected more than 50 shopping carts from parking lot daily and cleaned and dried soiled and wet carts.
- Addressed customer needs for price checks and merchandise retrieval from upper shelves or stockroom.
- Processed monetary transactions by giving and receiving cash, processing coupons and refunds and applying discounts.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Prioritized tasks and projects to meet tight deadlines.
- Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
- Selected correct products based on customer needs, product specifications and applicable regulations.
Education
Bachelor of Science - Criminology
Northern Arizona University
Flagstaff, AZ05.2026
High School Diploma -
La Habra High School
La Habra, CA06.2022
Skills
- Cash Register Operations
- Display Arrangements
- Understanding Customer Needs
- Teamwork and Collaboration
- Data Entry and Maintenance
- Store Cleaning
- Effective Communication
- Digital File Transmission
Timeline
Receptionist
Advanced Chiropractic Therapy
06.2023 - Current
Front End Courtesy Clerk
Albertsons Grocery Store
08.2021 - 08.2022
Bachelor of Science - Criminology
Northern Arizona University
High School Diploma -
La Habra High School