Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.
Overview
18
years of professional experience
Work History
U-Haul
Assistant Manager
01.2021 - Current
Job overview
Supervised day-to-day operations to meet performance, quality and service expectations.
Monitored cash intake and deposit records, increasing accuracy, and reducing discrepancies.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Mentored team members to enhance professional development and accountability in workplace.
Computershare Investor Services
CPU
02.2016 - 03.2020
Job overview
Developed and maintained strong knowledge of multiple products and varying levels of benefits within each product.
Met with members to understand goals and recommend solutions to fit specific needs.
Conducted research to answer questions and handle issues using multiple systems and resources.
Developed advanced product knowledge to share current information while generating and delivering products quotes.
Led project team members in complex, large scale proxy vote project for Vanguard.
Hot Dogs Etc
Night Manager
08.2005 - 06.2015
Job overview
Resolved customer complaints promptly and professionally to maintain satisfaction.
Created nightly shift task lists to assign duties to each employee.
Trained and mentored new and existing staff to achieve best practices.
Restocked inventory on shelves by unpacking backroom boxes and filling empty space on shelves with appropriate items.
Utilized knowledge in Microsoft Excel to complete most tasks including inventory, scheduling and bookwork.