Summary
Overview
Work History
Education
Skills
Timeline
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Rebekah Mose

Edmond,OK

Summary

Enthusiastic individual with excellent communication and leadership offering over 4 years of customer service experience. A team player who is always eager to work in both team-based and independent settings.

Overview

5
5
years of professional experience

Work History

Lead Cashier

Ulta Beauty
01.2024 - Current
  • Contribute to daily sales, credit, and loyalty goals by obtaining at least 1 loyalty sign-up and 1 credit application per shift
  • Ability to maintain above 75% Data Capture and Conversion, and over 1.00% A/T for at least a quarter
  • Support the leadership team by training new associates, providing exit inspections
  • Ability to engage and influence co-workers to achieve peak performance results
  • Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
  • Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Promoted store specials and upsold items at the register, increasing average transaction value per customer visit.

Beauty Advisor

Ulta Beauty
04.2023 - 01.2024
  • Educated customers on proper product usage techniques, fostering confidence in their ability to replicate results at home.
  • Maintained an organized and visually appealing product display, resulting in increased customer interest and engagement.
  • Increased sales revenue by effectively upselling and cross-selling beauty items based on client needs.
  • Organize products on the floor to maximize visibility while maintaining a clean sales floor
  • Recommend products that maintain and compliment customers requests
  • Participated in ongoing training sessions to continuously improve skills and stay informed about the latest innovations in the beauty industry.
  • Kept up-to-date with industry trends, allowing for knowledgeable recommendations of current best-sellers and emerging products.

Studio Assistant

Red Stiletto
01.2023 - 04.2023
  • Upload a new post to Facebook daily that is able to engage with new and current followers
  • Plan out the entire month of posts and schedule the posts to upload at strategic times
  • Upload all photographs from previous shoots into Lightroom and edit the photographs
  • Search for different locations that align with the requests of the client
  • Create a 'Dream Board' with different settings that could potentially be photographed
  • Increased efficiency during busy periods by multitasking effectively under pressure.
  • Enhanced studio workflow by organizing equipment and maintaining a clean work environment.
  • Managed inventory and supplies, ensuring timely delivery for continuous project work.

Host, To-Go, Server

Texas Roadhouse
04.2020 - 08.2022
  • Create a family-friendly environment
  • Contribute to daily, weekly, and monthly sales goals by adding on SideKicks, Smothers, and Loads to entrees
  • Handled high-pressure situations with composure, effectively managing large parties or unexpected events during busy shifts.
  • Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Demonstrated strong multitasking skills by managing up to 5 tables simultaneously without compromising service quality.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.

Education

Bachelor of Arts - Communication

University of Oklahoma
Norman, OK
12.2024

Skills

  • Strong Communication
  • Problem-Solving
  • Hard-Working
  • Time Management
  • Leadership
  • Adaptability
  • Organization
  • Customer Service
  • Dependability
  • Collaboration
  • Reliability
  • Professionalism

Timeline

Lead Cashier

Ulta Beauty
01.2024 - Current

Beauty Advisor

Ulta Beauty
04.2023 - 01.2024

Studio Assistant

Red Stiletto
01.2023 - 04.2023

Host, To-Go, Server

Texas Roadhouse
04.2020 - 08.2022

Bachelor of Arts - Communication

University of Oklahoma

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Rebekah Mose