Rebekah Skinner
Summary
Meticulous in completing documentation according to guidelines. Quick learner with excellent communication skills and professional demeanor. Dedicated employee known for punctuality, pursuing employment options where good customer service and positive attitude will make a difference. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service.
Overview
3
3
years of professional experience
Work History
Retail Sales Associate
Marshalls Department Store
Harrisburg, PA
03.2020 - 12.2022
- Maintained clean sales floor and straightened and faced merchandise.
- Greeted customers and helped with product questions, selections, and purchases.
- Answered questions about store policies and addressed customer concerns.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Helped customers complete purchases, locate items, and join reward programs.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Trained and supervised new employees to use selling strategies and apply best practices.
- Managed efficient cash register operations.
Retail Sales Associate
TJ-Maxx Department Store
York, PA
01.2022 - Current
- Maintained clean sales floor and straightened and faced merchandise.
- Used POS system to process sales, returns, online orders, and gift card activations.
- Tagged unmarked merchandise with item number.
- Greeted customers and helped with product questions, selections, and purchases.
- Promoted performance improvements by coaching, counseling and disciplining personnel and appraising job results.
- Answered questions about store policies and addressed customer concerns.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Helped customers complete purchases, locate items, and join reward programs.
- Balanced and organized cash register by handling cash, counting change, and storing coupons.
- Trained and supervised new employees to use selling strategies and apply best practices.
Education
High School Diploma -
Pennsylvania Cyber Charter School
Online Skills
- Leadership
- Communication
- Microsoft Office
- People skills
- Data management
- Computer skills
- Basic math
- Team management
- Training & Development
- Organizational skills
- Active listening
- Friendly, positive attitude
- Work Task Prioritization
- Customer service
- Relationship building
- Multitasking
- Recording histories
- Team building
- Analytical
- Office administration
- Coaching and Mentoring
Timeline
Retail Sales Associate
TJ-Maxx Department Store
01.2022 - Current
Retail Sales Associate
Marshalls Department Store
03.2020 - 12.2022
High School Diploma -
Pennsylvania Cyber Charter School
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