Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Rebel McFee

Silverdale

Summary

Dynamic Appointment Coordinator at Cambrian Ford Sales with a proven track record in client relationship building and appointment scheduling. Skilled in Microsoft Office Suite, I enhanced customer experiences and contributed to revenue growth through effective upselling. Known for exceptional multitasking and problem-solving abilities, fostering loyalty and repeat business.

Overview

7
7
years of professional experience

Work History

Appointment Coordinator

Cambrian Ford Sales
06.2019 - 01.2022
  • Directed telephone calls to appropriate parties.
  • Demonstrated flexibility by adjusting schedules quickly in response to last-minute changes or requests from both clients and service providers.
  • Coordinated appointments for multiple departments, ensuring optimal use of resources and time management.
  • Managed appointment calendar for optimal utilization of service department resources.
  • Contributed to increased revenue by upselling additional services and maintenance packages during scheduling calls.
  • Developed strong relationships with repeat clients, fostering loyalty and promoting referral business from satisfied customers.
  • Enhanced customer experience by consistently providing friendly and professional assistance throughout the appointment process.
  • Coordinated transportation arrangements for customers requiring alternative means while their vehicles were serviced.

Cashier

Chris' Independent Grocer
09.2014 - 06.2019
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Stocked, tagged and displayed merchandise as required.
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Restocked and organized merchandise.

Education

Associate of Arts - Early Childhood Education

Olympic College
Bremerton, WA
06-2026

High School Diploma -

Sudbury Secondary School
Sudbury, Ontario
06-2016

Skills

  • Client relationship building
  • Fluent in multiple languages
  • Knowledge of Microsoft Office Suite
  • Customer service
  • Documentation
  • Appointment scheduling
  • Professional telephone demeanor
  • Problem-solving
  • Attention to detail
  • Effective multitasking

Languages

French
English

Timeline

Appointment Coordinator

Cambrian Ford Sales
06.2019 - 01.2022

Cashier

Chris' Independent Grocer
09.2014 - 06.2019

Associate of Arts - Early Childhood Education

Olympic College

High School Diploma -

Sudbury Secondary School

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