Stephanie Boeshore
Abingdon,MD
Summary
I am a parent of a child diagnosed with autism and i assist in his daily care.
Overview
21
21
years of professional experience
Work History
Appointment Coordinator
American Design & Build Ltd
11.2017 - Current
- Coordinated scheduling for client appointments, ensuring optimal time management and resource allocation.
- Streamlined communication between clients and service teams, enhancing overall customer satisfaction.
- Provided exceptional customer service, fostering positive relationships with both new and existing clients.
- Assisted with training new staff members on proper appointment coordination procedures and best practices.
Store Manager
Hot Topic
03.2010 - 09.2017
- Led daily store operations, ensuring efficient workflow and adherence to company standards.
- Trained and mentored team members, fostering a collaborative and high-performing work environment.
- Developed and implemented visual merchandising strategies to enhance customer engagement and sales.
- Analyzed sales data to identify trends, optimizing inventory management and product placement.
Store Manager
Pacsun
11.2004 - 03.2010
- Cultivated strong relationships with customers, enhancing loyalty through exceptional service experiences.
- Oversaw loss prevention initiatives, reducing shrinkage through effective training and monitoring practices.
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Coached sales associates in product specifications, sales incentives, and selling techniques, significantly increasing customer satisfaction ratings.
Education
No Degree - Associates Degree
Valencia College
Orlando, FLHigh School Diploma -
Mercy High School
Baltimore, MD06-2003
Skills
- Strong organization
- Client relationship building
- Call center experience
- Outbound calling
- Appointment scheduling
Timeline
Appointment Coordinator
American Design & Build Ltd
11.2017 - Current
Store Manager
Hot Topic
03.2010 - 09.2017
Store Manager
Pacsun
11.2004 - 03.2010
No Degree - Associates Degree
Valencia College
High School Diploma -
Mercy High School