Reci Grabowski
Eighty Four,PA
Summary
Goal-driven Practice Manager offering 13+ years experience in management/operations. Highly skilled in recruiting, training and managing employees to provide exceptional services. Proven problem solver and excellent communicator. Recognized for staff development leading to high performing teams.
Overview
18
18
years of professional experience
Work History
Practice Manager
Pittsburgh Gastroenterology Associates
06.2023 - Current
- Provided supervision and management to team of support personnel.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Hired, managed, and trained staff, established and monitored goals, and conducted performance reviews
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Manages physician/hospital scheduling
Operations Supervisor
CBRE
04.2022 - 05.2023
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Managed administrative logistics of events planning, event booking, and event promotions.
- Implemented employee recognition and rewards systems to promote positive work environment.
- Distributed employee engagement surveys to identify areas of improvement.
- Evaluated team member performance and productivity, provided feedback and implemented corrective actions
- Completed forms, reports, logs and records to quickly handle all documentation for human resources.
- Interacted with vendors, contractors and professional services personnel to receive orders, direct activities, and communicate instructions.
Interim Practice Manager
South Hills Recovery Project
04.2021 - 03.2022
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Performed calculations in overtime, vacation, and sick hours to provide accurate data to payroll processing database.
- Conducted safety training and education to employees to increase awareness of safety hazards and empower employees to work safely.
- Maintained human resources regulatory compliance with local, state and federal laws.
- Planned and executed marketing campaigns to target groups, areas and wider community.
Practice Manager
Pediatric and Adult Vision Care
07.2016 - 03.2018
- Employee Management/20+ employees, Payroll Management, Training/Compliance, Production/Analysis, AR/AP Oversight, Marketing, Recruiting/Termination, Patient Satisfaction/Customer Service
Lead Manager- Denova
Dental One Partners
04.2016 - 08.2016
- Set overall vision and provided team leadership.
- Evaluated employee performance and coached and trained to improve weak areas.
- Delegated high volumes of work to empower team, build trust, and assist with professional development.
Practice Manager/Marketing Director
Schratz Orthodontics/Dentistry for Kids
08.2005 - 04.2016
- Managed daily practice operations to optimize appointment scheduling, patient records management and billing functions.
- Assessed processes and procedures, complying with OSHA, and HIPAA regulations.
- Provided supervision and management to team of support personnel.
- Developed policies and procedures for effective practice management.
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees.
- Oversaw accounting, budgeting, and financial reporting.
- Created content and promotional marketing materials
Education
Business Administration
University of Pittsburgh
Pittsburgh, PASkills
- Microsoft Suite
- Word Press/HTML
- Power BI
- Trello
- TOPS
- Dentrix
- MicroMD
- Allscripts
Timeline
Practice Manager
Pittsburgh Gastroenterology Associates
06.2023 - Current
Operations Supervisor
CBRE
04.2022 - 05.2023
Interim Practice Manager
South Hills Recovery Project
04.2021 - 03.2022
Practice Manager
Pediatric and Adult Vision Care
07.2016 - 03.2018
Lead Manager- Denova
Dental One Partners
04.2016 - 08.2016
Practice Manager/Marketing Director
Schratz Orthodontics/Dentistry for Kids
08.2005 - 04.2016
Business Administration
University of Pittsburgh
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