Recia Gomez

• Reviewed sales audit discrepancy report/ Researched variances by checking AS400, Vault inquires and cashier paperwork.
• Initiates corrections based on research, tracks patterns by over/short log and missing receipt
• Audited Refunds report was signed off my Supervisors/Managers. Tax Exempt/Resale cards balanced based upon Tax Report.
• Verified returns/adjustment done by member via mail requesting customer service feedback. Communicated with management to resolve payment discrepancies.
  Follow up with chargeback/dispute discrepancies.
  filed sensitive paperwork in secured area, filed retention paperwork in banker boxes every 3 months.
• Assisted Front End with cashier assistant duties
  Helped in Morning Merch, stocking and sign maintenance.
• Provide prompt and excellent member service on phone and helping members on sales floor
• Assisting current Payroll Clerk with keying exceptions/Sick calls in WFC. Keying in Performance Reviews in SAP. Printing work schedules every Friday. Help new hires set up their ESS/Banking information. Log attendance in tracker. Filing paperwork in employee files. Run Overtime/ Meal Period occurrence reports for Management.

Member Service, Cashier Assistant, assisted Payroll with Admin duties.