REDJON TEMA
Brooklyn,NY
Summary
Dedicated finance graduate and Associate Banker with strong experience in client service, account management, and performance-driven sales environments. Proven ability to build long-term client relationships, support branch revenue goals, and manage operational workflows efficiently. Seeking advancement into a Relationship Banker role within a growth-oriented financial institution.
Overview
4
4
years of professional experience
Work History
Associate Banker
Chase
Brooklyn, NY
04.2025 - Current
- Managed customer accounts and processed financial transactions, ensuring accurate resolution of inquiries.
- Delivered high-quality customer service, enhancing daily retail banking operations.
- Develop strong client relationships to increase retention and satisfaction.
- Collaborate with branch leadership to meet sales goals and performance benchmarks.
Coordinator
Swissport
Queens, NY
12.2023 - 04.2025
- Coordinated daily departmental operations, streamlining scheduling and task delegation.
- Improved interdepartmental communication to resolve operational issues efficiently.
- Completed projects on time and within budget.
- Addressed customer concerns, enhancing team productivity and satisfaction.
Cashier
Marshalls
Brooklyn, NY
09.2022 - 12.2023
Teacher's Assistant
YMCA
Brooklyn, NY
06.2022 - 08.2022
Education
Bachelor of Business Administration (BBA) - Finance
Baruch College, The City University of New York
Manhattan, NY12-2025
Skills
- Transaction management
- Client Relationship Management
- Sales & Performance Targets
- Financial Operations Support
- Cash handling
- Data Analysis Techniques
- Cross-functional collaboration
- Problem Solving & Communication
Languages
Albanian
Native/ Bilingual
Timeline
Associate Banker
Chase
04.2025 - Current
Coordinator
Swissport
12.2023 - 04.2025
Cashier
Marshalls
09.2022 - 12.2023
Teacher's Assistant
YMCA
06.2022 - 08.2022
Bachelor of Business Administration (BBA) - Finance
Baruch College, The City University of New York