Cameron Smith
Houston,TX
Summary
Results-oriented Property Claims Adjuster with extensive knowledge of personal lines property policies, regulations, and insurance industry practices. Skilled in negotiating settlements, evaluating contractor bids, and conducting on-site inspections. Demonstrated ability to analyze claim data, identify areas of risk, and make sound liability decisions. Excellent communication and customer service skills. Proficient in claim handling software and committed to continuous learning and professional development.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Security Officer
Med Security
06.2024 - Current
- Monitored security systems to detect unauthorized access and ensure safety protocols.
- Conducted regular patrols of premises to deter criminal activity and maintain a secure environment.
- Responded promptly to incidents, providing detailed reports for investigation and resolution.
- Collaborated with healthcare staff to address security concerns, fostering a safe patient care environment.
- Assisted in training new security personnel on protocols and emergency response procedures.
- Implemented safety drills and protocols, enhancing preparedness for potential emergencies.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Freight Broker
Beemac Logistics
01.2023 - 10.2025
- Coordinated freight shipments across multiple regions to ensure timely delivery.
- Negotiated rates and terms with carriers to optimize transportation costs.
- Developed strong relationships with clients, enhancing customer satisfaction and retention.
- Tracked shipment progress using logistics software, resolving issues proactively.
- Analyzed market trends to identify new business opportunities and improve service offerings.
- Mentored junior brokers on industry best practices and negotiation strategies.
- Streamlined operations by implementing process improvements that enhanced efficiency.
- Led cross-functional teams in developing strategic initiatives for growth and profitability.
- Monitored market and negotiated rates based on trends.
- Developed strong relationships with carriers and shippers, fostering trust and loyalty.
- Contacted existing customers to update accounts and confirm deals.
Property Claims Adjuster
Pilot Catastrophe
02.2024 - 06.2024
- Developed comprehensive knowledge of personal lines property policies, coverage forms, rules and regulations applicable to assigned states.
- Ensured compliance with state laws governing property and casualty insurance industry practices.
- Utilized effective communication skills to negotiate settlements and resolve disputes between policyholders and insurance companies.
- Evaluated contractor bids submitted for repair work following an insured loss event according to established criteria set forth by the insurer.
- Researched case law pertaining to specific types of cases in order to identify potential areas of risk associated with certain claims decisions.
- Conducted on-site inspections to accurately assess damage and prepare detailed estimates for repair or replacement of damaged items.
- Compiled data and provided recommendations regarding changes in policies or procedures based on claim experience analysis.
- Prepared reports summarizing findings from investigations conducted on suspicious or fraudulent claims.
- Applied sound judgement when evaluating liability exposure related to property claims.
- Demonstrated ability to quickly learn new processes and procedures related to claim handling.
- Maintained accurate records of all claim-related activities using appropriate software applications.
- Utilized critical thinking abilities when making decisions about how best to handle difficult situations involving multiple parties involved in a claim dispute.
- Provided excellent customer service by responding promptly to inquiries from clients or other stakeholders regarding the status of a claim.
- Managed and processed property insurance claims, including adjusting, investigating and negotiating with claimants.
- Collaborated effectively with internal departments such as Underwriting, Risk Management, Claims Administration, in order to ensure timely resolution of claims.
- Participated actively in continuing education courses related to insurance products and services as well as legal updates affecting the industry.
- Applied analytical skills when assessing damages caused by natural disasters such as floods, hurricanes, fires, in order to determine appropriate levels of compensation for affected homeowners or businesses.
- Payed and processed claims within designated authority level.
- Analyzed information gathered by investigation and report findings and recommendations.
- Investigated, evaluated and settled claims, applying technical knowledge, and human relations skills to achieve fair and prompt disposal of cases and to contribute to reduced loss ratio.
- Negotiated claim settlements and recommended litigation when settlement could not be negotiated.
- Entered claim payments, reserves, and new claims on computer system, inputted concise yet sufficient file documentation.
- Maintained claim files, such as records of settled claims and inventory of claims requiring detailed analysis.
- Verified and analyzed data used in settling claims to validate claims and settlements according to company practices and procedures.
- Resolved complex, severe exposure claims, using high service oriented file handling.
Inbound Logistics Manager
Favorite Staffing
10.2023 - 02.2024
- Manage the inbound logistics process, including supplier coordination, transportation logistics, and receiving operations
- Implement inventory management practices that resulted in a reduction in excess inventory and improved turnover rates
- Collaborate with cross-functional teams to forecast material needs and align inbound shipments with production schedules
- Develop and maintain relationships with key suppliers, negotiating contracts to ensure favorable terms and service levels
- Analyze logistics data to identify trends and opportunities for process improvements, achieving a increase in on-time deliveries
- Provided training and guidance to staff members on logistics processes.
- Analyzed data related to shipping activities to identify areas for improvement.
- Maintained accurate records of orders, shipments, invoices, bills of lading.
- Hired and managed a team of logistics staff, providing coaching and mentoring to ensure that customer service goals were met.
- Developed relationships with carriers to negotiate competitive rates and service levels.
- Coordinated with suppliers, vendors, and customers to ensure timely delivery of products.
- Evaluated existing logistics processes and identified areas for improvement.
- Tracked shipment milestones using appropriate software systems.
- Partnered with logistics team to align performance and future needs.
Inventory Manager
Port Houston
10.2017 - 10.2023
- Oversee inventory management for a high-volume port facility
- Develop and implement inventory control systems that improved accuracy, and reduced discrepancies
- Collaborate with shipping and logistics teams to streamline cargo tracking processes, ensuring real-time visibility of inventory levels
- Conduct regular audits and cycle counts, resulting in a reduction in shrinkage and enhanced accountability
- Maintained accurate records of all incoming shipments including quantity received, date received.
- Trained staff on proper inventory management techniques and procedures.
- Trained and supervised personnel on data entry and inventory management procedures.
- Analyzed inventory to identify excess, slow-moving and obsolete inventory.
- Successfully managed inventory levels to maximize customer satisfaction and minimize stockouts.
- Researched market conditions to determine optimal stocking levels for each item in the inventory.
- Conducted vendor audits to maintain supplier compliance with quality standards and contractual agreements.
- Monitored supplier performance, identifying and addressing potential supply chain disruptions.
Forklift Operator
Service Steel Warehouse
03.2017 - 10.2017
- Operate forklifts to move materials and products within the warehouse
- Load and unload trucks while ensuring proper handling of goods
- Conduct regular safety checks and maintenance on forklift equipment
- Assist in inventory control by tracking stock levels and reporting discrepancies
- Collaborate with team members to optimize warehouse operations
Forklift Operator
Hydradyne
02.2016 - 03.2017
- Operate forklifts to move materials and products within the warehouse
- Load and unload trucks while ensuring proper handling of goods
- Conduct regular safety checks and maintenance on forklift equipment
- Assist in inventory control by tracking stock levels and reporting discrepancies
- Collaborate with team members to optimize warehouse operations
- Followed safety protocols and regulations for operating a forklift.
- Practiced safe driving habits while maneuvering around warehouse environments.
- Displayed ability to work well under pressure and follow strict deadlines efficiently.
- Handled multiple tasks simultaneously without compromising quality standards.
Security Officer
Med Security INC
08.2011 - 02.2016
- Monitored premises to ensure safety and compliance with regulations.
- Conducted regular patrols to deter unauthorized access and maintain security.
- Responded promptly to incidents, ensuring rapid resolution and minimal disruption.
- Trained junior officers on security protocols and emergency procedures for improved team performance.
- Developed and implemented new security measures to address identified vulnerabilities.
- Evaluated incident reports for accuracy, providing recommendations for process improvements.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
Education
Certification - Independent Claims Adjuster
Pilot Catastrophe
Mobile, Alabama10.2024
High School Diploma - US
Dekaney High School
Houston, Texas05.2011
Skills
- Inbound Logistics Manager
- Inventory Optimization
- Supplier Relationship Management
- Data Analysis and Reporting
- Process Improvement
- Strong communication Skills
- Team Collaboration
- Certified Forklift Operator
- Proficient in operating various types of forklifts
- Strong understanding of warehouse safety protocols
- Inventory management and stock rotation
- Excellent attention to detail
- Ability to work in fast-paced environments
- Basic maintenance skills for forklift equipment
- Claims investigation
- Excellent time management skills
- Analytical-minded
- Personal accountability
- Insurance regulations
- Multitasking
- Problem-solving abilities
- Reliability
- Professionalism
- Investigation techniques
- Claims adjustment
- Insurance policy knowledge
- Casualty and property loss
- Policy investigations
- Policy analysis
- Property Inspection
- Denied claims identification
- Allocating claims
Certification
- Certification in Independent Claims Adjuster, Pilot Catastrophe, Mobile, AL, 2024-10-01
- Certified in Production and Inventory Management (CPIM), 2024-10-01
- OSHA Certification for Warehouse Operations, 2024-10-01
- Forklift Operator Certification, 2024-10-01
- OSHA Safety Training, 2024-10-01
- FEMA Certifications 100, 200, and 700, 2024-10-01
- FL Property Claims Adjuster License #G173319, 2024-10-01
- GA Property Claims Adjuster License #H092524-246091, 2024-10-01
- Xactimate Certification, 2024-10-01
Personal Information
Title: INDEPENDENT PROPERTY CLAIMS ADJUSTER
Timeline
Security Officer
Med Security
06.2024 - Current
Property Claims Adjuster
Pilot Catastrophe
02.2024 - 06.2024
Inbound Logistics Manager
Favorite Staffing
10.2023 - 02.2024
Freight Broker
Beemac Logistics
01.2023 - 10.2025
Inventory Manager
Port Houston
10.2017 - 10.2023
Forklift Operator
Service Steel Warehouse
03.2017 - 10.2017
Forklift Operator
Hydradyne
02.2016 - 03.2017
Security Officer
Med Security INC
08.2011 - 02.2016
Certification - Independent Claims Adjuster
Pilot Catastrophe
High School Diploma - US
Dekaney High School