Cooking, Baking, Listening to Podcasts & Music I enjoy going on walks with my roommates and spending time with my family
Reece Eickhoff
North Platte,NE
Summary
I began working at WB's at age 15 and quickly grew into a management role by 17, gaining hands-on leadership experience early in my career. I have managed several areas of the business, including Wild Bill’s, Godfather’s Pizza, and Brigham’s Taproom. I’m responsible for redemption, birthday parties, ordering, drawer counting, leagues, overseeing staff, and special events. I take pride in keeping operations organized and running smoothly, from maintenance to guest experiences. I genuinely enjoy working with kids and customers of all ages. I’m known for being hardworking, dependable, helpful, and constantly busy. I bring a positive attitude to every shift and enjoy creating a fun, welcoming environment for both guests and my team.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Manager
Wild Bills Fun Center
North Platte
06.2020 - Current
- Operations leader overseeing daily performance, staff, and guest experience for a high-traffic family entertainment center.
- Supervise hiring, onboarding, scheduling, and coaching for frontline staff and shift leads.
- Manage opening/closing procedures, cash handling, POS reconciliation, and nightly bank deposits.
- Oversee inventory controls, vendor coordination, and preventive maintenance for attractions and facilities.
- Plan and execute birthday parties, corporate events, and group bookings; align staffing and supplies.
- Implement safety, cleanliness, and incident reporting standards; conduct regular inspections.
- Resolve guest escalations and drive service recovery; reinforce SOPs and upselling techniques.
- Monitor key metrics (revenue, labor, COGS) to meet targets; adjust schedules and promotions accordingly.
- Create checklists, shift handoff logs, and training guides to streamline operations and reduce errors.
- Use and manage multiple point of sale systems and take payments over the phone and in person
Key Holder
Glik's Boutique
North Platte
05.2023 - 12.2023
- Trusted opener/closer for a specialty apparel boutique focused on customer experience and store standards.
- Open and close the store; manage keys, alarms, safe counts, cash office procedures, and bank deposits.
- Lead floor during shifts; set priorities, delegate tasks, and coach associates on service and sales.
- Deliver high-touch service—greeting, fitting, styling, and efficient checkout; process returns and exchanges per policy.
- Operate POS to handle sales, holds, and online/ship-to-store orders; reconcile drawers at close.
- Execute visual merchandising, floor sets, markdowns, and signage; maintain fitting rooms and sales floor readiness.
- Receive, tag, and backstock inventory; complete cycle counts and support shrink/loss prevention.
- Promote loyalty sign-ups and add-on sales to grow UPT and average transaction value.
- Maintain safety, cleanliness, and adherence to company standards.
Education
High School Diploma -
North Platte High School
North Platte12-2022
Skills
- Time Management
- Customer Service
- Organization
- Sales
- Leadership
- Event Planning
- Multi-tasking
Certification
- Arcade Game Mechanical Class, Michigan City
Aug 2025 — Sept 2025
Interests
Timeline
Key Holder
Glik's Boutique
05.2023 - 12.2023
Manager
Wild Bills Fun Center
06.2020 - Current
High School Diploma -
North Platte High School