Summary
Work History
Education
Skills
Timeline
Generic

REEM EMEISH

Katy,TX

Summary

Seeking an executive travel consultant position with a successful organization where I am able to utilize my education, professionalism, enthusiasm, and experience to enhance and contribute to the success of the company. My travel industry experience provides me insight into client retention and an analytical perspective of travel patterns. With a background in both travel management and as an executive travel consultant, I have a strong understanding in client needs and expectations on financial and contractual aspects therefore able to provide proactive and personal white glove service Bilingual travel agent adept at building lasting client relationships. Sales-oriented personality committed to working with successful team.

Work History

Virtual Executive Travel Consultant

Egencia Corporate Travel
11.2015 - Current
  • Dedicated for VIP executive white glove service 100 % Customer satisfaction surveys Error free agent High hotel attach rate trainer Sabre script tester
  • Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.
  • Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
  • Developed loyal clientele base due to excellent listening and research skills and keen understanding of travel budgets.
  • Took proactive approach to identifying and resolving issues that could have negative impact on business operations and revenue generation.

Owner

Oasis Sprinkler Systems Inc
Katy, TX
01.2004 - 03.2021
  • Own ,manage and market irrigation business Management Marketing Accounting Sales Customer Service
  • Managed day-to-day business operations.
  • Trained and motivated employees to perform daily business functions.
  • Consulted with customers to assess needs and propose optimal solutions.
  • Enhanced operational efficiency and productivity by managing budgets, accounts and costs.
  • Created and monitored promotional approaches to increase sales and profit levels.

Virtual Corporate Travel Consultant

HRG North America
01.2014 - 01.2015
  • Novartis Pharmaceuticals Skilled for VIPs HCPs and Groups within two months of start date Dedicated to large volume high touch accounts. Responsible for booking, ticketing ,quality check and exchanges Error free Quality Mentor for other teams and consultants
  • Arranged travel accommodations for groups, couples, executives and special needs clients.
  • Responded to clients' questions, issues, and complaints and found appropriate solutions when needed.
  • Provided exemplary customer service to new and existing clients, which helped build lasting relationships and secure new travel assignments.

Virtual Travel Consultant

American Express Platinum Travel
Houston, TX
01.2008 - 01.2013
  • Handled Platinum Card Members travel needs both leisure and corporate Call Quality Mentor for Houston Market
  • Active Team Participant –organized team meetings and agendas
  • Assisted Team Leader with projects
  • Efficient and error free agent
  • Excellent Client Surveys.

Corporatec Travel Consultant

Navigant International
Houston, TX
01.1998 - 01.2008
  • Travel Manager onsite for Cooper Cameron Account Onsite marine and offshore agent for West Engineering Shell Oil offsite travel consultant
  • Error free agent with excellent customer service skills
  • Assist management with several projects
  • Corporate agent for high volume, high touch demanding international and domestic executive travel
  • Primary agent for several major fast paced accounts, which required extensive detail and problem solving
  • Handled medical transport cases for insurance companies.

Travel Planner

Travelfest Superstores
Houston, TX
01.1997 - 01.1998
  • Started as entry-level agent processing ARC reports
  • Promoted twice within first eight months to ticket agent and then to
  • Travel Planner
  • Duties consisted of leisure and corporate domestic and international travel.

Education

Microsoft Word, Lotus 1-2-3, PowerPoint -

Advanced Travel and Tourism Program - undefined

Southland Institute
1997

Bachelor of Finance - undefined

University of Houston
1990

Skills

  • Sabre Proficient
  • Foreign Country Regulations
  • Creative Solutions
  • Travel Knowledge
  • International and Domestic Travel
  • Corporate Travel
  • VIP Support
  • Accurate Documentation

Timeline

Virtual Executive Travel Consultant

Egencia Corporate Travel
11.2015 - Current

Virtual Corporate Travel Consultant

HRG North America
01.2014 - 01.2015

Virtual Travel Consultant

American Express Platinum Travel
01.2008 - 01.2013

Owner

Oasis Sprinkler Systems Inc
01.2004 - 03.2021

Corporatec Travel Consultant

Navigant International
01.1998 - 01.2008

Travel Planner

Travelfest Superstores
01.1997 - 01.1998

Microsoft Word, Lotus 1-2-3, PowerPoint -

Advanced Travel and Tourism Program - undefined

Southland Institute

Bachelor of Finance - undefined

University of Houston
REEM EMEISH