Reem Salman
Kennett Square,PA
Summary
Dynamic and results-oriented professional with extensive experience in customer service and cleaning, demonstrated at Compass/Longwood Gardens. Adept at multitasking and maintaining high standards of sanitation, with a proven track record of enhancing customer satisfaction and team efficiency. Excels in quick learning and effective communication, ensuring operational excellence and positive customer interactions. Utilizes teamwork and communication to enhance dining experience. Track record of maintaining cleanliness and adhering to safety standards.
Developed skills in fast-paced food service environment. Adaptable and quick to learn, with ability to thrive in new and diverse settings. Strong track record of reliability, accuracy and efficiency in all tasks. Maintains superior performance in both individual and team-focused duties.
Overview
6
6
years of professional experience
Work History
Food Service Worker
Compass/ Longwood Gardens
08.2022 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Continually expanded knowledge of menu offerings to provide informed recommendations based on customer preferences or dietary needs.
Fitting Room Attendant/ Cleaning Specialist
Ross Dress for Less
10.2020 - 10.2022
- Cleaned and maintained fitting rooms regularly.
- Organized clothing and accessories that customers had returned to fitting room desk.
- Reduced theft by limiting number of items that each customer took into fitting rooms.
- Answered customer telephone calls to provide information about store policies and available merchandise.
- Checked garments for damage and placed tags prior to returning items to sales floor.
- Repackaged and tagged returned items for sales floor.
- Monitored customers for signs of theft.
- Welcomed each customer to fitting room with warm smile and kind words.
Apparel Associate
Walmart
05.2019 - 08.2019
- Kept neat and organized apparel section by folding clothing on proper shelves and hanging up clothing on proper racks.
- Assisted in loss prevention efforts by monitoring fitting rooms, identifying suspicious behavior, and promptly reporting incidents to management.
- Preserved outlook of store by dusting, styling mannequin designs, cleaning and restocking merchandise.
- Displayed and organized products in store to help customers locate products easily.
- Greeted and interacted with over customers to assist in selecting and locating merchandise.
- Managed stock levels on the sales floor through efficient replenishment processes that maintained consistent product availability.
- Facilitated a positive working environment by fostering strong relationships among coworkers and demonstrating a commitment to teamwork.
- Handled high-pressure situations calmly when dealing with difficult customers while still providing exemplary customer service.
- Improved overall presentation of merchandise by regularly rotating stock items based on seasonal demands or promotional events.
- Selected, recommended and located merchandise based on customer needs and desires.
- Ensured accurate inventory management through regular cycle counts and thorough inspections of incoming shipments.
Education
No Degree - Cosmetology
06-2018
High School Diploma -
06-2015
Skills
- Quick learner
- Positive attitude
- Multitasking
- Customer service
- Cleaning and sanitation
- Strong work ethic
- Strong communication skills
Languages
Arabic
Native or Bilingual
Timeline
Food Service Worker - Compass/ Longwood Gardens
08.2022 - Current
Fitting Room Attendant/ Cleaning Specialist - Ross Dress for Less
10.2020 - 10.2022
Apparel Associate - Walmart
05.2019 - 08.2019
Chester Co , Learning Center - No Degree, Cosmetology
Kennett High School - High School Diploma,
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