Reese Baird
Akron ,Ohio
Summary
Driven professional with experience at Ken Stewart's Tre Belle & Lodge, excelling in customer service and organizational skills. Demonstrated ability to multitask and maintain high service standards, training new staff and managing reservations efficiently. Contributed significantly to community services through volunteer work, enhancing operational efficiency and providing exceptional communication.
Overview
3
3
years of professional experience
Work History
Hostess
Ken Stewart's Tre Belle & Lodge
2021.07 - Current
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Trained new hostesses on customer service best practices and restaurant policies to maintain high standards of service.
Volunteer
Victory Gallop
2022.06 - 2024.08
- Helped run camp for about 10 to 15 girls with physical and cognitive impairments
- Used horses to provide positive atmosphere to the girls
- Maintained clean, neat, and operational facilities to serve program needs
- Represented organization positively and professionally while providing community with much-needed services.
Education
High School Diploma -
Revere High School
Richfield, OH05.2024
Bachelor of Science - Undecided Business
Miami University
Oxford, OH05.2028
Skills
- Organizational Skills
- Customer Service
- Detail Oriented
- Exceptional communication
- Positive Attitude
- Teamwork and Collaboration
Timeline
Volunteer
Victory Gallop
2022.06 - 2024.08
Hostess
Ken Stewart's Tre Belle & Lodge
2021.07 - Current
High School Diploma -
Revere High School
Bachelor of Science - Undecided Business
Miami University
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