- Volunteering for community initiatives to give back to local communities and make a positive impact
- Enjoy hobbies that combine physical activity with outdoor exploration
- Youth Development Programs
- Youth mentor, providing guidance and support to empower the next generation of leaders
- Volunteering
- Participate in local theater productions, enhancing my public speaking and teamwork skills
Reese Paladino
Houston
Summary
Hard-working and determined customer service representative, with extensive training and knowledge in all aspects of service. Interacts well with the public, coworkers, management, and children. Is proficient in maintaining a clean and professional work environment, has exceptional communicative skills, and puts the customers needs above all. Preforms excellent under stressful environments, and has strong leadership skills.
Overview
2
2
years of professional experience
Work History
Customer Service Representative
Sweet Escape
11.2024 - Current
- Adapted quickly to changing customer needs and operational demands.
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
- Provided coaching and mentoring to new hires, contributing to their successful integration into the team.
Babysitter
11.2023 - 10.2025
- Supervised children during playtime, ensuring safety and engagement in activities.
- Organized creative arts and crafts sessions to stimulate imagination and creativity.
- Maintained a clean and organized environment to ensure the well-being of children under care.
- Developed age-appropriate learning activities to promote cognitive and social skills.
Bookkeeper
Sweet Escape
10.2024 - 12.2024
- Processed invoices and expense reports, ensuring accurate record-keeping and timely payments.
- Reconciled bank statements with internal accounts to maintain financial accuracy and integrity.
- Managed payroll processing, ensuring compliance with applicable regulations and timely employee payments.
- Implemented streamlined bookkeeping practices that enhanced efficiency in financial reporting processes.
Volunteer
United City Church
06.2023 - 08.2023
- Organized community events to engage youth and foster teamwork.
- Collaborated effectively with fellow team members to plan successful events that met organizational objectives while engaging the community.
- Monitored and observed participants and reported concerns to supervisor for immediate attention.
- Maintained confidentiality of children and medical conditions or issues.
Education
No Degree -
Ischool High Atascocita
Atascocita, TXSkills
- Customer service
- Active listening
- Relationship building
- Computer proficiency
- Conflict resolution
- Microsoft Excel
- Patience and empathy
- Strong work ethic
- Reliability and punctuality
- Client relations
- Critical thinking
- Time management
Interests
Timeline
Customer Service Representative
Sweet Escape
11.2024 - Current
Bookkeeper
Sweet Escape
10.2024 - 12.2024
Babysitter
11.2023 - 10.2025
Volunteer
United City Church
06.2023 - 08.2023
No Degree -
Ischool High Atascocita