Summary
Overview
Work History
Education
Skills
Timeline
Generic

Reese Patterson

Granbury

Summary

Dynamic Operations Manager at Swat Restoration with a proven track record in team leadership and problem-solving. Successfully empowered staff, enhancing accountability and performance. Expert in managing budgets and writing estimates in Xactimate, consistently delivering projects on time. Strong customer service focus and adept at building vendor relationships to drive operational success.

Overview

3
3
years of professional experience

Work History

Operations Manager

Swat Restoration
07.2022 - Current
  • Supervised operations staff and kept employees compliant with company policies and procedures.
  • Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
  • Wrote up all estimates and invoices in xactimate.
  • Handled all supplements for insurance
  • Sales training
  • Carried WTR certification and FIRE certification for vendor work
  • Weekly meetings
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
  • Managed budgets effectively, consistently delivering projects on-time and within financial constraints.

Education

Master of International Business Management - Business Management

Texas Christian University
Fort Worth, TX
04-2026

Skills

  • Problem-solving
  • Team leadership
  • Operations management
  • Customer service

Timeline

Operations Manager

Swat Restoration
07.2022 - Current

Master of International Business Management - Business Management

Texas Christian University

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