Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Reese Peterken

Wilmington,NC

Summary

Punctual and motivated student with customer service experience seeking hostess/server position to become more acquainted with the restaurant industry and improve customer service skills. Looking to increase restaurant knowledge in order to work diligently within a team and ensure an optimal dining experience for guests.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Server

Ciana Ristorante Italiano
06.2023 - 08.2023
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Adhered to proper food handling procedures and safety guidelines for the well-being of guests and team members alike.

Babysitter

Annette Clifford
06.2017 - 08.2023
  • Promoted healthy habits by preparing nutritious meals and snacks for children daily.
  • Maintained a clean and organized environment to ensure the well-being of children under care.
  • Supported academic growth by assisting with homework assignments, enhancing comprehension, and providing additional resources as needed.
  • Improved child safety by monitoring play areas and consistently enforcing rules.
  • Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.

FOH Team Member

Your Pie Pizza
06.2021 - 10.2021
  • Maintained a clean and organized work area, ensuring a safe and sanitary environment for customers and staff.
  • Resolved customer complaints promptly and professionally, resulting in satisfied guests returning to our establishment.
  • Greeted customers warmly upon arrival, setting a welcoming tone for their dining experience.
  • Prepared food orders efficiently while adhering to strict food safety guidelines, delivering high-quality products consistently.
  • Supported fellow team members during peak hours by quickly responding to needs of both customers and staff.

Education

Bachelor of Arts - Biology

North Carolina State University
Raleigh, NC
05.2026

High School Diploma -

Emsley A Laney High School
Wilmington, NC
05.2022

Skills

  • Table Bussing
  • Food Running
  • Strong Work Ethic
  • Tableside Etiquette
  • Greeting guests
  • Adaptability

Certification

  • ServSafe Certified
  • CPR certified

Timeline

Server

Ciana Ristorante Italiano
06.2023 - 08.2023

FOH Team Member

Your Pie Pizza
06.2021 - 10.2021

Babysitter

Annette Clifford
06.2017 - 08.2023

Bachelor of Arts - Biology

North Carolina State University

High School Diploma -

Emsley A Laney High School
Reese Peterken