Refan Al Rubaye
ADDISON,TX
Summary
Dynamic Online Personal Shopper at Walmart with a strong fashion sense and exceptional customer service expertise. Consistently enhanced customer satisfaction through personalized recommendations and efficient order processing. Demonstrated patience and empathy while accurately selecting high-quality products, ensuring timely delivery, and exceeding service expectations. Proven ability to streamline operations and maintain high satisfaction ratings.
Professional shopping expert with history of delivering high-quality, personalized services to meet diverse client needs. Proven ability to navigate online platforms and curate product selections to enhance customer satisfaction. Known for collaborative work style and adaptability to changing client demands, ensuring seamless and efficient service.
Professional shopper with robust experience in online retail environments, adept at curating personalized shopping experiences. Strong ability to understand and anticipate customer needs, ensuring satisfaction and loyalty. Proven track record in team collaboration and flexibility to adapt to changing requirements. Skilled in inventory management, product research, and customer communication. Reliable, results-driven, and focused on delivering high-quality service.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Online Personal Shopper
Walmart
02.2019 - 05.2024
- Placed completed orders in labeled, temperature-appropriate storage pending customer pick up.
- Reviews orders prior to pick up for accuracy and purchase-by dates.
- Maintained high satisfaction ratings by completing orders quickly and making good selections for customers.
- Worked productively with customers to meet order requirements and service expectations.
- Consistently met deadlines and quality goals for accuracy and timeliness.
- Helped customers locate products and checked store system for merchandise at other sites.
- Memorized store layouts and planograms to fulfill orders using shortest, most efficient route.
- Tracked substitutions and informed customers of changes.
- Served customers with knowledgeable, friendly support at every stage of shopping and purchasing.
- Demonstrated a keen eye for detail in selecting high-quality products that met customers'' exact specifications.
- Streamlined order processing, accurately selecting items and ensuring timely delivery to clients.
- Enhanced customer satisfaction by providing personalized shopping recommendations based on individual preferences and needs.
Education
Associate of Applied Science - Phlebotomy
Dallas Career Institute
Dallas, TXBachelor of Science - Dietetics
The University of Arizona
Arizona City, AZ01-2024
Associate of Science - Nutrition Sciences
Brookhaven College
Dallas, TX05-2023
Associate of Applied Science - CPR
Dallas Career Institute
Dallas, TX03-2022
Associate of Applied Science - CNA
Dallas Career Institute
Dallas, TX03-2021
Skills
- Patience and empathy
- Customer service expertise
- Sales experience
- Product picking
- Delivery management
- Brand awareness
- Styling techniques
- Route planning
- Strong fashion sense
- Fashion trend forecasting
Accomplishments
I volunteered at food banks, where I completed my tasks accurately and efficiently.
Certification
CNA - Certified Nurse Assistant
PT - Phlebotomy Technician
CPR Certificate
Servsafe food management
Languages
English
Full Professional
Arabic
Full Professional
Interests
- Participating in cultural exchange programs and homestays
- Knitting and Crocheting
- Enjoying the art of baking and pastry-making, experimenting with recipes
- Enjoy participating in [activity] for overall physical and mental well-being
- Community Cleanup
- Avid Reader
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Electronics and Circuit Building
- Sharing travel tips, recommendations, and insights with fellow enthusiasts
- Participating in local clean-up initiatives
- Volunteer Travel
- Getting involved in local advocacy groups to promote positive change in the community
- Backpacking and Hiking
- Experimenting with different creative mediums, like [medium 1], [medium 2], and [medium 3], to expand skills and techniques
- Woodworking
- Gym Workouts
- I like looking at the stars and learning about constellations
- Youth mentor, providing guidance and support to empower the next generation of leaders
- I participate in low-impact exercises to strengthen core muscles
- Volunteering
- I enjoy helping others and giving back to the community
- I like working with my hands and fixing things
- Exploring famous landmarks, historical sites, and cultural attractions in a new destination
- Gardening
- Web Development and Design
- Strategy Games
- Pilates
- Participating in cooking contests and challenges to showcase culinary skills and creativity
- Engaging in food photography and sharing culinary creations on social media
- Designing and Printing 3D Models
- Rock Climbing
- Virtual Reality
- Augmented Reality (AR) Development
- Food Tourism
- App Development
- Growing herbs, vegetables, or fruits in home gardens
- I participate in a variety of outdoor recreational activities
- Reading
- Creating digital artwork using software like Photoshop, Illustrator, or Procreate
- Volunteering at local animal shelters and rescue organizations
- Yoga
- I have a passion for photography and editing photos
- Fashion and Style
- I enjoy cooking for friends and family gatherings
- I participate in various sports activities for physical activity, camaraderie, and personal growth
- Playing Sports
- Astrology
- Crafting homemade beer using specialized equipment and brewing techniques
- Swimming
- Kayaking
Timeline
Online Personal Shopper
Walmart
02.2019 - 05.2024
Associate of Applied Science - Phlebotomy
Dallas Career Institute
Bachelor of Science - Dietetics
The University of Arizona
Associate of Science - Nutrition Sciences
Brookhaven College
Associate of Applied Science - CPR
Dallas Career Institute
Associate of Applied Science - CNA
Dallas Career Institute
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