
Successfully served as a Service Coordinator in the healthcare field, supporting individuals with Intellectual and Developmental Disabilities (IDD) by coordinating comprehensive, person-centered services. Collaborated with interdisciplinary teams, healthcare providers, families, and community resources to develop, implement, and monitor individualized service plans. Ensured compliance with regulatory requirements, advocated for client needs, and resolved service barriers through effective problem-solving and communication, resulting in improved care coordination, continuity of services, and enhanced quality of life for clients.
Customer Service (10 years)