Summary
Overview
Work History
Education
Skills
Timeline
Generic

Regan Budden

Lumberton

Summary

Final year college student seeking stable position to enhance professional experience.

Overview

6
6
years of professional experience

Work History

Server

Champs Sports Grill
State College
05.2024 - 08.2026
  • Managed high-volume tables in fast-paced sports bar, ensuring timely service and customer satisfaction.
  • Processed large orders during peak game-day crowds, contributing to seamless operations and guest experience.
  • Memorized extensive food and drink menus to deliver prompt and knowledgeable service.
  • Trained new servers on menu items and service standards, enhancing team performance and service quality.
  • Developed strong multitasking, communication, and teamwork skills in a demanding environment.

Barista

Starbucks
Lumberton
01.2022 - 09.2022
  • Met store operating policies and standards by providing quality beverages and food products, ensuring accurate cash handling, and maintaining store safety and security.
  • Prepare food and beverages to standard recipes or customized for customers, including recipe changes such as temperature, quantity of ingredients, or substituted ingredients.
  • Engaged with customers by responding to needs through clear, pleasant communication, enhancing customer satisfaction.
  • Utilized strong communication skills to foster positive interactions with colleagues and clients.
  • Collaborated with team members to strengthen relationships and streamline store operations.
  • Performed various tasks within the store during each shift to support daily operations.

Lead Customer Service Associate

Wawa
Lumberton
09.2020 - 12.2021
  • Customer service driven ensuring exceptional customer service is being delivered.
  • Collaborated with store management team to enhance performance through effective customer service strategies.
  • Utilized strong interpersonal skills to effectively address customer inquiries and resolve issues.
  • Provide direction, motivation, and coaching for associates during the shift.
  • Managed store operations during absence of senior manager, ensuring continuity in service and support.
  • The Customer Service Associate would assist store management in customer service, product availability, safety, shift management, and vendor care.
  • Executed cash register duties, food preparation, and general housekeeping.

Education

Bachelor of Science - Secondary Education

Penn State University
State College, PA
05-2027

High School Diploma -

Rancocas Valley Regional High School
Mount Holly, NJ
06-2022

Skills

  • Customer service
  • Menu knowledge
  • Guest interaction
  • Customer service
  • Effective communication
  • Team collaboration
  • Conflict resolution

Timeline

Server

Champs Sports Grill
05.2024 - 08.2026

Barista

Starbucks
01.2022 - 09.2022

Lead Customer Service Associate

Wawa
09.2020 - 12.2021

Bachelor of Science - Secondary Education

Penn State University

High School Diploma -

Rancocas Valley Regional High School
Regan Budden