Summary
Overview
Work History
Education
Skills
Timeline
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Regan Copple

Salina,KS

Summary

Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable salon experiences for clientele. Skilled in executing clients wants and needs, problem solving and creativity. Maintains focus and positive attitude in stressful situations and high-volume environments.

Overview

6
6
years of professional experience

Work History

City Letter Carrier

United States Postal Service, USPS
03.2023 - 07.2023
  • Engaged customers with pleasant demeanor and offered to help with mail-related issues.
  • Used portable devices to maintain system records by scanning items delivered to homes and businesses.
  • Collected mail from letter boxes on specific route both on foot and by vehicle.
  • Efficiently sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.

Sales Consultant

Riddle's Jewelry
02.2022 - 03.2023
  • Used consultative sales approach to understand customer needs and recommend relevant offerings.
  • Responded to telephone and in-person requests for information.
  • Followed up with existing customers to provide additional support and address concerns.
  • Provided sales and customer service assistance to walk-in traffic
  • Packaged and secured fine jewelry items to avoid damage to parcels during delivery.
  • Completed physical inventory counts each month.
  • Double-checked cargo inventories and documentation for accuracy.

State Trooper

Kansas Highway Patrol
09.2019 - 07.2021
  • Patrolled assigned areas to prevent and detect roadway crimes.
  • Enforced traffic laws and ordinances through visual observation and radar speed detection.
  • Drafted daily reports detailing patrol activities, observations and arrests.
  • Built excellent rapport and working relationship with community to build trust and improve upon communication.
  • Organized criminal documents such as logs, records, reports and agendas to streamline processing and improve traceability.
  • Established and maintained effective working relationships with city staff leaders, outside organizations and general public to provide optimal service and protection.
  • Communicated effectively and professionally during media interviews in high-stress situations.

Office Assistant

Newman University
12.2017 - 05.2019
  • Produced high-quality documents, spreadsheets and presentations for faculty and students.
  • Developed correspondence letters, memos and emails.
  • Executed record filing system to improve document organization and management.
  • Completed clerical tasks such as filing, copying and distributing mail.
  • Fostered operational efficiency and compliance with university policies through effective coordination of office activities.

Barista

Scooter's Coffeehouse
01.2017 - 01.2019
  • Recommended products based on solid understanding of individual customer needs and preferences.
  • Maintained supply levels in counter and customer areas to meet typical demands.
  • Created wide variety of hot and cold drinks in average shifts with consistently positive customer satisfaction.
  • Maintained regular and consistent attendance and punctuality.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.

Education

Bachelor of Science - Criminal Justice

Newman University
05.2019

Cosmetology

Hays Academy of Hair Design
Salina, KS
07.2024

High School Diploma -

Natoma High School
05.2016

Skills

  • Prompt and Punctual
  • Multi-Tasking Strength
  • Professional Demeanor
  • Effective Communication
  • Creative Solutions
  • Payment Transactions
  • Self Motivated
  • Inspecting Goods
  • Attention To Detail
  • Physical Stamina
  • Customer Service
  • Quality Assurance

Timeline

City Letter Carrier

United States Postal Service, USPS
03.2023 - 07.2023

Sales Consultant

Riddle's Jewelry
02.2022 - 03.2023

State Trooper

Kansas Highway Patrol
09.2019 - 07.2021

Office Assistant

Newman University
12.2017 - 05.2019

Barista

Scooter's Coffeehouse
01.2017 - 01.2019

Bachelor of Science - Criminal Justice

Newman University

Cosmetology

Hays Academy of Hair Design

High School Diploma -

Natoma High School
Regan Copple