Regan Hickey
Greenville,NC
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
5
5
years of post-secondary education
Work History
Server
Leesville Taproom
12.2023 - 01.2024
- Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
- Used slow periods to restock supplies, ice, trays, and delivery bags.
- Bussed and reset tables to keep dining room and work areas clean.
- Explained menu items and suggested appropriate options for food allergy concerns.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Served food and beverages promptly with focused attention to customer needs.
- Placed and Brought out food and drink orders.
- Placed and Bagged ToGo orders.
- Supported needs of person wait staff who attended to specific needs of countless customers daily for restaurant with social relevancy and intentionality
Restaurant Hostess/Busser/Food Expeditor
The Pipers Tavern
03.2021 - 07.2023
- Collected information from arriving customers to seat groups or place them on waitlist.
- Put together food tickets from kitchen window and sent food to tables.
- Watched dining area staff to evaluate server loads and calculate accurate wait times.
- Monitored front entrance for new guests while assisting servers by taking and delivering drink orders.
- Assisted FOH and BOH staff to drive smooth service execution and maximize guest satisfaction.
- Managed seating chart and monitored activity in restaurant to keep constant and efficient dining flow.
- Used cash registers and credit card machines to cash out customers.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Placed and bagged ToGo orders.
Lifeguard
Summerfield North-Wycombe Swim And Raquet Club
05.2019 - 08.2022
- Monitored safety of guests in and around swimming pool.
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Maximized customer satisfaction by greeting pool patrons with courtesy and resolving issues promptly.
- Attentively monitored swimmers to identify distress.
- Provided First Aid care
- Performed regular maintenance of pool equipment and life-saving equipment to keep in good working order.
- Checked pool chemical levels
- Responded to patron incidents in professional and timely manner.
Hostess
Bad Daddys Burger Bar
01.2021 - 03.2021
- Assigned customers to tables suitable for needs and restaurant section rotation.
- Supported servers, food runners, and bussers with keeping dining area ready for every guest.
- Assisted managers with quickly resolving service- and food-related issues.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
- Managed wait times based on server needs and status of customers.
- Placed and Bagged ToGo orders.
Education
Bachelor of Science - Exercise Physiology
East Carolina University
Greenville 01.2023 - Current
Bachelor of Science - Exercise Science
College of Charleston
Charleston, SC 08.2022 - 12.2022
High School Diploma -
Cardinal Gibbons High School
Raleigh, NC 08.2018 - 05.2022
Skills
Table Bussing
Timeline
Server
Leesville Taproom
12.2023 - 01.2024
Bachelor of Science - Exercise Physiology
East Carolina University
01.2023 - Current
Bachelor of Science - Exercise Science
College of Charleston
08.2022 - 12.2022
Restaurant Hostess/Busser/Food Expeditor
The Pipers Tavern
03.2021 - 07.2023
Hostess
Bad Daddys Burger Bar
01.2021 - 03.2021
Lifeguard
Summerfield North-Wycombe Swim And Raquet Club
05.2019 - 08.2022
High School Diploma -
Cardinal Gibbons High School
08.2018 - 05.2022
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