Regan Pierre

Administrative Assistant

Restore Outreach Center

10.2018 - Current

Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
Ensured accurate record-keeping with diligent data entry and database management for vital company information.
Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
Created and maintained databases to track and record customer data.
Executed record filing system to improve document organization and management.
Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
Enhanced office efficiency by streamlining administrative processes and implementing organizational systems.
Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
Developed strategies to streamline and improve office procedures.
Processed customer orders accurately and within agreed timeframes to meet service standards.
Managed filing system, entered data and completed other clerical tasks.
Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
Assisted coworkers and staff members with special tasks on daily basis.
Managed paper and electronic filing systems by routing various documents, taking messages and managing incoming and outgoing mail.
Completed forms, reports, logs, and records to quickly handle all documentation for human resources.
Built and maintained excellent customer relationships through timely response to inquiries and going above and beyond to accommodate unusual requests.
Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.