Regan Reynolds

• Develop, recommend, introduce, and administer all human resources policies, processes, and procedures (e.g., Employee Handbook, safety policies, etc.); ensures compliance with all federal, state, local laws and regulations
• Establish, implement, administer, and maintain the Town's compensation and classification plan; including but not limited to conducting annual wage, classification, and benefit reviews to ensure competitive compensation, benefits, and performance management systems
• Develop and manage recruiting and hiring strategies for the Town and Oakland Avenue Charter School (OACS); extend all offers on behalf of the Town/OACS
• Responsible for management and negotiation of all benefit plans and programs (including medical, dental, vision, STD/LTD, life/voluntary life, EAP, 401(a)/453(b), etc.) to ensure benefits are current, competitive, and in compliance with all legal requirements; provide education and guidance to all employees on health plans, other voluntary benefits, and retirement
• Enhance managerial skills sets of departmental leaders through training opportunities; provide support and guidance through employee reviews, promotions, discipline and employee relations situations
• Administer and manage the Town's workers compensation claims; including but not limited to ensuring a safe work environment, assisting employees during the claims process, and providing all relevant information to third-party administrators

Kith & Kin Consulting is a human resources, administrative, and business consulting firm that specializes in delivering custom solutions for business owners and individuals in need of support, work-life balance, and peace of mind. We implement strategies, systems, and processes and ensure they are not burdensome; our focus is to remove barriers to success for business owners.

• Strategically planned, identified, implemented, and managed all aspects of talent acquisition for clients with focus on diversity, equity, inclusion, and belonging; collaborated with managers to understand skills and competencies required for openings, developed consistent and accurate job descriptions, cultivated talent pipelines, propagated diverse applicant pools, and initiated comprehensive and accurate recordkeeping.
• Designed, evaluated, and modified benefit policies and plans to ensure programs were current, attractive, and compliant with legal requirements.
• Developed, promoted, implemented, and managed company's pay philosophy and strategy, including effective twice-yearly performance review process.
• Collaborated with leadership to preserve team-oriented culture that ensured emphasis on continuous learning, collaboration, high performance, and quality.

• Established and maintained collaborative, service-oriented team capable of delivering efficient, professional, trusted, timely, and compassionate results and in support of all functional areas
• Developed and managed recruiting strategies and relationships that facilitated growth of company by over 430% - ~170 employees in two facilities to ~900 employees in U.S., Germany, and Australia; negotiated all new hire compensation packages/offers and extended job offers on behalf of Company.
• Redesigned and implemented enhanced company-wide performance management program; includedfacilitation of annual goal setting, mid-year and year-end evaluations; assisted executive leadership withannual review, preparation, and administration of organization's annual compensation plan.
• Negotiated, implemented, and administered all benefit plans/programs (including medical, dental, vision,short-term disability, long-term disability, life/voluntary life, employee assistance program, 401k, etc.) toensure benefits were current, competitive, and in compliance with all legal requirements; educated andadvised employees on group health plans, voluntary benefits, and 401k retirement plans.
• Developed, communicated, and managed organization policies, processes, procedures, and HR initiatives; ensured compliance with federal, state, and local laws and regulations.
• Trained and supported managers in navigation of employee evaluations, promotions, training, and discipline; addressed employee relations issues, in consultation with legal counsel as needed, and used independent judgment to resolve problems through interpretation of policies; weighed alternative approaches to resolution.
• Collaborated with Senior Vice President, Global Human Resources, and Integration team members to manage HR workstream for mergers and acquisitions; ensured smooth integration of mergers and acquisitions into organization.

• Administered all human resources plans and procedures, including but not limited to developing and implementing policies and procedures; authoring and maintaining compliant job descriptions; designing, disseminating, and managing all benefit plans; establishing and maintaining job requisition system; recommending competitive offer terms; preparing and extending offers; and conducting new employee orientation.
• Provided open-door support to all employees to interpret policies, hear grievances, etc.
• Responsible for day-to-day operation of the office; ensured information technology (IT) efficiency, provided IT support when possible, and managed numerous vendor relationships.

• Administered all aspects of human resources for four (4) offices; including but not limited to: recruiting new team members; conducting new employee orientation; mentoring and training staff on business procedures, policies, duties and customer care methods; maintaining local employee records; and providing support to employees related to HR issues.
• Supervised, through matrix system, a team of six (6) administrative/marketing assistants providing support to brokers; supported and assisted team as needed in their day-to-day responsibilities, and ensuring exemplary customer service.
• Initiated and tracked all brokerage transactions, including but not limited to maintaining brokerage production reports (monthly, year-to-date, etc.), analysis of brokerage production, maintaining historical production records, and other revenue tracking mechanisms.
• Served as custodian of all Company documents; ensured adequate and accurate files and records were maintained for managerial and administrative affairs of Company.

• Oversaw coordination of calendars, meeting materials, logistics, and all activities related to meetings of Board of Directors, Board Executive Committee, and Board Finance Committee.
• Developed and administered Executive Department annual budget; participated in forecasting of funds needed for equipment; monitored and approved expenditures.
• Established and maintained filing and related record keeping systems and served as custodian of all documents for managerial and administrative affairs of NC League of Municipalities and NC Local Leadership Foundation
• Interfaced with internal and external customers and others having business with Executive Director Board of Directors, and NC League of Municipalities.
• Conducted research, gathered information, tracked and analyzed data for matters of statewide, regional, and municipal importance; formulated recommendations and prepared documents and reports for the Board, Executive Director, and other stakeholders,
• Served as project manager for Board and multi-project/multi-department initiatives; prepared, proofread, edited, and formatted documents, correspondence, legal memos, appellate briefs, and educational materials.
• Fostered work environment of collaboration and inclusion to increase morale and reduce turnover.