Regetta Baugh
Florence,AL
Summary
Administrative support professional with experience managing calendars, correspondence, records, and high-volume calls in fast-paced office settings. Skilled in organized follow-through, clear communication, and handling confidential information with care while keeping daily operations on track and supporting leadership, clients, and team coordination.
Overview
8
8
years of professional experience
Work History
Administrative Support Assistant II/WIC Clerk
Lauderdale County Department of Public Health
Florence, AL
11.2025 - Current
- Manage high volumes of incoming calls and emails, ensuring timely responses and accurate information dissemination.
- Supported leadership with calendar management, meeting coordination, correspondence, and daily administrative needs while helping prioritize time and keep office operations on track.
- Enhance team collaboration by coordinating schedules and organizing meetings for optimal communication and task completion.
- Built and maintained strong customer relationships through timely responses to inquiries and accommodating unusual requests.
- Maintained professional demeanor and provided exceptional support to colleagues and clients, enhancing the workplace environment.
- Prepare detailed reports and presentations for management review, facilitating informed decision-making processes.
- Collaborate with cross-functional teams to complete projects on time and within scope, meeting organizational objectives.
- Followed office procedures and recommended process improvements, contributing to increased accuracy and quality of service.
- Participated in various special projects to support team objectives and enhance workflow with varying complexity.
Jobs Case Aide
Lauderdale County DHR, TCR Child Care Corporation
Florence, AL
03.2025 - 10.2025
- Assisted clients in navigating complex social service systems while advocating for their needs at various levels.
- Mentored clients in accessing DHR's social service programs, ensuring compliance with requirements for timely monthly benefits.
- Assisted case managers in coordinating resources, facilitating timely service provision for clients.
- Developed strong rapport with clients by demonstrating empathy, active listening, and effective communication skills.
- Coordinated client transportation arrangements, enabling seamless access to essential services.
- Handled confidential matters with tact, integrity and strict confidentiality while following agency policies and legal requirements.
Operator
North American Lighting
03.2024 - 03.2025
- Reduced equipment downtime by troubleshooting issues and performing timely repairs.
- Enforced strict adherence to safety guidelines, ensuring a consistently safe working environment.
- Coordinated with team members for seamless task execution and timely project completion.
- Trained new operators on best practices, fostering teamwork and knowledge sharing among peers.
Production Operator
Daltile
Florence, AL
11.2023 - 03.2024
- Increased overall output by effectively managing resources and prioritizing tasks according to deadlines.
- Operated equipment safely to prevent accidents and ensure a secure work environment. to avoid workplace hazards or injuries.
- Documented production information through daily system logs and communicated issues with management for timely resolution.
- Maintained detailed records of production data, ensuring accuracy for inventory tracking and performance evaluation purposes.
- Established communication channels with team members, leading to collaboration that improved operational processes.
Child Nutrition Program Specialist
W.C. Handy School
Florence, AL
08.2019 - 10.2023
- Prepared and served balanced meals, ensuring compliance with nutritional guidelines and school regulations to support student health.
- Coordinated with school staff to plan and execute meal schedules, accommodating special dietary needs.
- Cultivated relationships with vendors to ensure timely delivery of quality supplies and services aligned with budgetary constraints.
- Maintained safe work environment through employee training programs and strict enforcement of safety procedures to minimize risks.
Shift Lead and Operations Coordinator
KFC
Florence, AL
01.2019 - 07.2023
- Managed and optimized inventory levels, contributing to seamless workflow to meet customer demand effectively.
- Scheduled restaurant team members for shifts to align staffing levels with operational needs.
- Conducted regular employee training sessions to elevate team performance and uphold the company's customer service standards.
- Trained and mentored new employees to maximize team performance.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation.
- Maintained clean, organized production areas to prevent hazards and reduce work delays.
- Cultivated inclusive workplace culture that promoted teamwork and collaboration among diverse employees.
Education
High School Diploma -
Florence High School
Florence, AL05-2008
Skills
- Office administration
- Document management
- File organization
- Records management
- Regulatory compliance
- Scheduling appointments
- Time management
- Customer and client relations
- Team collaboration
- Conflict resolution
- Professional communication
- Administrative procedures
Timeline
Administrative Support Assistant II/WIC Clerk
Lauderdale County Department of Public Health
11.2025 - Current
Jobs Case Aide
Lauderdale County DHR, TCR Child Care Corporation
03.2025 - 10.2025
Operator
North American Lighting
03.2024 - 03.2025
Production Operator
Daltile
11.2023 - 03.2024
Child Nutrition Program Specialist
W.C. Handy School
08.2019 - 10.2023
Shift Lead and Operations Coordinator
KFC
01.2019 - 07.2023
High School Diploma -
Florence High School