Regien Murphy
Fort Knox,KY
Summary
Highly efficient Clerk that is well established in fast-paced and challenging environments. Eager to learn with aptitude for applying new knowledge with skill and efficiency. Experienced Clerk with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Clerk
United States Army
- Interacted with customers by phone, email, or in-person to provide information.
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment.
- Maintained filing system and organized customer documents for easy retrieval of information.
- Monitored office supplies and made arrangements for restocking of low-stock items.
- Managed over 50 customer calls per day.
Clerk
United States Army
08.2020 - 03.2022
- Provided quality clerical support through data entry, document management, email correspondence, and overseeing operation of office equipment
- Interacted with customers by phone, email, or in-person to provide information
- Drove customer loyalty and consistent sales through friendly service and knowledgeable assistance
- Produced high-quality communications for internal and external use
- Managed calendars and scheduled appointments to maintain smooth flow of operations
- Skills Customer Satisfaction - 10+ years
- Verbal and Writing Communication - 10+ years
Clerk
U.S. Army
04.2016 - 08.2020
- Completed work is subject to review for application of legal principles, soundness of approach and consistency with policies, procedures, and government regulations
- Performs other duties as assigned
- Issued invoices and followed up on outstanding payments to remind clients to pay on time
- Provided meeting support by taking minutes and dictations
- Routed business correspondence, documents, and messages to correct departments and staff members.
Education
Bachelor of Arts - Criminal Justice
Columbia College
Columbia, MO06.2023
Associate of Arts - General Studies
Columbia College
Columbia, MO10.2022
High School Diploma -
Poughkeepsie High School
Poughkeepsie, NY06.2015
Skills
- Information Processing
- Coordinate Travel
- Customer Satisfaction
- Document Meetings
- Staff Meetings
- Handling Payments
- Microsoft Office
Certification
Lean Six Sigma Yellow Belt
Lean Six Sigma Black Belt
Timeline
Clerk
United States Army
08.2020 - 03.2022
Clerk
U.S. Army
04.2016 - 08.2020
Clerk
United States Army
Bachelor of Arts - Criminal Justice
Columbia College
Associate of Arts - General Studies
Columbia College
High School Diploma -
Poughkeepsie High School
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