Regina Aguilar
Camarillo,CA
Summary
Proven multitasker and quick learner, I excelled at Lazy Dog Restaurant & Bar by enhancing service flow and maintaining high sanitation standards, leading to improved customer satisfaction. Skilled in customer service and problem-solving, I fostered positive relationships and ensured quality control in fast-paced environments, demonstrating a strong commitment to excellence and teamwork.
Overview
4
4
years of professional experience
Work History
Food Service Worker
Lazy Dog Restaurant & Bar
02.2023 - Current
- Utilized strong multitasking skills to manage multiple orders simultaneously without compromising quality or accuracy.
- Maintained clean, trash-free workspaces to maximize productivity and safety.
- Supported team members during peak hours, ensuring smooth operations and minimal wait times for customers.
- Restocked supplies and prepared additional ingredients during downtime for expected busy periods.
- Maintained safety standards by properly handling food and adhering to sanitation guidelines.
- Operated cash register accurately, managing transactions efficiently while providing excellent customer service.
- Promoted a positive work environment through effective communication with colleagues and supervisors.
- Learned other teammates' work tasks to train as backup.
- Set up and broke down food service lines quickly to maintain service flow.
- Reduced food preparation times by organizing workstations effectively.
Food Runner, Server
Finneys Crafthouse
03.2022 - 12.2023
- Handled high-pressure situations calmly and professionally during peak hours or unexpected rushes at the restaurant.
- Managed multiple tasks simultaneously, prioritizing duties effectively for maximum productivity.
- Greeted customers and provided outstanding customer service.
- Collaborated with the kitchen staff to ensure accuracy of orders, minimizing order errors and complaints.
- Improved customer satisfaction by promptly delivering food orders to tables and maintaining communication with kitchen staff.
- Maintained clean and organized dining areas, contributing to a pleasant atmosphere for patrons.
- Reduced wait times by efficiently transporting completed orders from the kitchen to the appropriate tables.
- Adhered strictly to food safety guidelines while handling and transporting food items, protecting both guests and employees from potential health risks.
- Acted as a liaison between the kitchen, serving staff, and guests, ensuring clear communication for efficient service delivery.
- Maintained positive and professional demeanor under pressure, contributing to pleasant dining environment.
Babysitter
Keisha Minichi
03.2021 - 01.2023
- Prepared healthy, age-appropriate snacks and meals.
- Assisted with meal preparation, light housekeeping and laundry to support family with additional chores.
- Handled conflicts between siblings effectively using conflict resolution techniques resulting in a more peaceful household.
- Developed strong relationships with families, establishing trust and rapport to provide quality childcare services tailored to individual family requirements.
- Built lasting bonds with the families I worked with through excellent communication skills creating strong rapport which led me being recommended amongst friends.
- Communicated with parents regarding children's progress and development, raising any issues.
- Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
- Planned fun outings and educational activities to keep children entertained.
- Promoted healthy habits by preparing nutritious meals and snacks for children daily.
- Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among the children under my care.
Food Preparation Worker
Ubatuba Acaí
07.2020 - 02.2021
- Kept workstation and equipment clean, organized, sanitized, and sufficiently stocked.
- Sanitized work surfaces between food preparation, avoiding cross-contamination and maintaining food safety guidelines.
- Demonstrated punctuality and reliability in consistently arriving for scheduled shifts to meet service demands.
- Washed, peeled, and cut fruits and vegetables in advance to save time on food preparation.
Education
Associate of Science - Criminal Justice
Moorpark Community College
Moorpark, CA05.2023
Skills
- Quick Learner
- Multitasking
- Customer Service
- Cleaning and sanitation
- Problem-Solving
- Strong Communication Skills
- Attention to Detail
- Positive Attitude and Energy
- Fast-Paced Environment
- Working with Diverse People
- Quality Control
- Covid-19 Safety Protocols
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Food Service Worker
Lazy Dog Restaurant & Bar
02.2023 - Current
Food Runner, Server
Finneys Crafthouse
03.2022 - 12.2023
Babysitter
Keisha Minichi
03.2021 - 01.2023
Food Preparation Worker
Ubatuba Acaí
07.2020 - 02.2021
Associate of Science - Criminal Justice
Moorpark Community College
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