Regina Avelar
Delano,CA
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
3
3
years of professional experience
Work History
Medical Receptionist
Delano Acupuncture And Chiropractic Center
04.2017 - 03.2020
- Checked patient insurance, demographic, and health history to keep information current.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Organized paperwork such as charts and reports for office and patient needs.
- Kept waiting room neat and organized by stacking magazines, removing trash, and cleaning glass.
Medical Assistant
Comprehensive Medical Group
10.2016 - 03.2017
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Obtained client medical history, medication information, symptoms, and allergies.
- Performed medical records management, including filing, organizing and scanning documents.
- Documented vital signs and health history for patients in clinic and hospital environments.
- Called and faxed pharmacies to submit prescriptions and refills.
- Collected and documented patient medical information such as blood pressure and weight.
Education
High School Diploma -
Delano Adult School
Delano, CA12.2005
(NCCA) National Certification of Medical Assistant - Medical Assistant
San Joaquin Valley College
Delano, CA03.2017
Skills
- Records Maintenance
- Medical Billing and Coding
- Electronic Medical Record
- Front Desk Operations
- HIPAA Guidelines
- Patient Data Processing
- Reminder Calls
- EMR Systems
- Call Transfers
- Patient Callbacks
- Referral Verification
- Insurance Claims
- Insurance Verification
- Appointment Scheduling
- Typing and Filing
- Telephone Etiquette
- Petty Cash Management
Timeline
Medical Receptionist
Delano Acupuncture And Chiropractic Center
04.2017 - 03.2020
Medical Assistant
Comprehensive Medical Group
10.2016 - 03.2017
High School Diploma -
Delano Adult School
(NCCA) National Certification of Medical Assistant - Medical Assistant
San Joaquin Valley College
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