Regina D. Corona
Hanford,USA
Summary
Expand my experience in healthcare and management to involve all sectors of public health administration.
More than 27 years’ successful experience in: Training, motivating, and supervising employees Developing department budget and conducting variance analyses Reviewing and approving department supply acquisition Managing customer service Problem-solving and trouble-shooting department politics to facilitate a cohesive team approach to the departments mission Planning and implementing proactive procedures and systems to understand and explain department mission and outcomes Researching, analyzing and implementing Federal and State regulations Knowledge of Medicare, Medi-Cal and Private Insurance billing Preparing and presenting reports Preparing presentations and training on various topics within organizational improvement and healthcare Excellent working knowledge using AS400, Microsoft Office Software, Inmate Locator, DDPS, CERNER, BIS, SOMS Management professional bringing background, leadership talents, and focus on performance. Continuously reviews work to identify areas of opportunity. Focused on enhancing workflows and procedures to maximize team success.
Overview
25
25
years of professional experience
Work History
Chief Support Executive
Pleasant Valley State Prison
Coalinga , CA
03.2024 - Current
- Ensures local policies and procedures are consistent with statewide Health Care Services policies; leads Health Care Services managers in developing local policies and procedures; works with local and HQ managers to identify and resolve gaps between policy expectations, feasibility, and local procedure implementation.
- Directs all administrative functions, including, but not limited to, budgets, contracts, and procurement for the institution Health Care Services, institution CEO; implements the Receiver’s or designee’s directives, as well as the Director of the Division of Health Care Services’ (DHCS) and CEO’s directives and decisions relating to administrative and support operations.
- Liaison with institution, regional, and/or HQ managers, including but not limited to custody, plant operations, warehouse, return-to-work coordinator, labor relations specialist, HR, information technology/information systems, and employee relations officer, to achieve program and policy goals of the Receiver, or designee, and Director, DHCS, relating to the administrative and support operations of the institution's Health Care Services, and assists managers by providing administrative support in carrying out their respective missions.
- Assists the institution’s CEO in formulating short- and long-range goals, as well as readiness assessments for compliance audits and inspections from various internal and external entities; identifies barriers and opportunities for improved efficiency through program evaluation, data gathering and analysis, and cost-benefit analysis; recommends necessary changes to laws, rules, regulations, policies, and procedures; and monitors compliance with all laws, rules, regulations, and policies related to institutional health care services.
Correctional Health Services Administrator II
Pleasant Valley State Prison
Coalinga , CA
04.2013 - Current
- Plan, organize, and directs all health services support, custodial and security services and administrative activities of the hospital, psychiatric and dental program which include nursing, pharmacy, radiology, clinical laboratory, dietary, medical supply, housekeeping, rehabilitation services and medical records;
- Administrative responsibilities as fiscal and contract management, recruitment and administrative assistance;
- Plans, implements, and directs the health services, inmate custody and security program; reviews, evaluates, and develops policies and procedures which will provide effective and prompt delivery of clinical care and health related services to promote optimum achievement of program goals and objectives;
- Consults with medical treatment specialists on long and short range program alternatives in order to improve efficiency and anticipate program support needs while taking into consideration security needs;
- Works closely with the institution's Business Manager in preparing the hospital and health services budget evaluates the budgetary needs of the various hospital program services, exercises expenditure controls, and initiates budget transfer requests to assure full utilization of resources in developing building and constructing plans to meet long range hospital program needs;
- Coordinates community self-help programs with the institution's Community Resources Manager promotes favorable public relations, assures efficient management, participates in the recruiting, selecting and training of health services support staff and evaluates their performance;
- Conducts studies, gathers data, and prepares reports; maintain order and supervise the conduct of persons committed to the Department of Corrections, prevent escapes and injury by these persons to themselves or others on the property, maintains security of working areas and working materials;
Standards Compliance Coordinator
Pleasant Valley State Prison
Coalinga , CA
05.2011 - 04.2013
- Overall responsibility for overseeing the review, evaluation, and certification of Correctional Treatment Center (CTC);
- Ensure compliance standards in the following areas: Laboratory services, Radiology, Pharmacy, biohazard program and physical plant operations related to CTC
- Committee member of the Quality Management Committee, Medical Subcommittee, Dental Program Subcommittee, Mental Health Program Committee, etc.;
- Maintain Policy & Procedures for all departments in CTC;
- Monitor clinic healthcare programs i.e., Fecal Occult, Chronic Care, Americans with Disability Act (ADA) patients;
- Directly supervise: Medical waste/biohazard program; IMSATS program inmate-patient scheduling software, Office Technicians; Medical Record Department; Maintenance Mechanic/Housekeeping; Dietary Services; Medical warehouse systems;
- ADA equipment and CTC supplies & equipment; Dental sterilization process for CTC monitor CTC & Yard Clinic inpatient/outpatient documentation compliance;
- Working knowledge of Title 22, Plata, Coleman, Perez Lawsuits, ADA, California Department of Public Health Licensing;
Health Record Technician II (Supervisor)
Avenal State Prison
Avenal , CA
01.2009 - 05.2011
- Provide backup coverage to Correctional Health Services Administrator;
- Direct Medical Records Staff, Direct Plata Yard OT’s;
- Coordinate and facilitate licensing standards for medical health care administration to assure compliance
- Maintain standards of quality of care and quality assurance;
- Plan, direct and monitor the work of the health record staff performing health information functions such as: file maintenance, release of confidential information, medical transcription, and health records processing, record transfer, coding of diagnostic, therapeutic and mental health information;
- Maintain compliance with health record standards, institutional, and Health Record Services policies and procedures, state, federal and regulatory agency requirements;
- Conduct monthly health record staff meetings
- Complete performance reports for probationary employees and annual individual development plans
- Conduct and provide training for health record staff that includes but is not limited to health record systems;
- Maintain a safe and secure environment by following all safety and Universal Precautions
- Report any unsafe equipment or situations, and have knowledge of emergency and fire procedures;
Department Manager for Home Health and Hospice
Hanford Community Medical Center dba Adventist Health Home Care and Hospice Services
Hanford , CA
01.2000 - 01.2009
- Supervise clerical support staff
- Manage Clinical staff including Nursing, Physical Therapist, Occupational Therapist, Medical Social Worker and Home Health Aides
- Manage all aspects of running a successful Home Health and Hospice department and directly supporting Department Director
- Responsible for analyzing and developing department budget to include pre-emptive financial reporting when requested
- Review and approve supply acquisition
- Ongoing analysis of office policy and procedure to ensure maximum efficiency
- Research, review and implement Federal and State regulations to include maintaining standards of JCAHO, Title 22, and OSHA
- Ongoing review and reporting of department program outcomes and customer satisfaction, and designated project leader for process changes and software upgrades
Education
Bachelor of Science - Healthcare Administration
University of Phoenix
01.2006
Diploma -
Lemoore High School
01.1983
Skills
- Green Belt Certified
- Technical support understanding
- Customer service expertise
- Technical support expertise
- Documentation skills
- Communications support
- Training and mentoring
- Quality controls
- Promotional support
- Business development understanding
- Time management abilities
- Teamwork skills
- Problem-solving abilities
- Information Gathering
- Resourcefulness
Honors and awards
Nominated for Lillian O’Brien Home Care Supervisor Award
References
References available upon request.
Timeline
Chief Support Executive
Pleasant Valley State Prison
03.2024 - Current
Correctional Health Services Administrator II
Pleasant Valley State Prison
04.2013 - Current
Standards Compliance Coordinator
Pleasant Valley State Prison
05.2011 - 04.2013
Health Record Technician II (Supervisor)
Avenal State Prison
01.2009 - 05.2011
Department Manager for Home Health and Hospice
Hanford Community Medical Center dba Adventist Health Home Care and Hospice Services
01.2000 - 01.2009
Bachelor of Science - Healthcare Administration
University of Phoenix
Diploma -
Lemoore High School
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