Regina Dukes
Macon,GA
Summary
I'm a Lead Sales Associate at Dollar General with a proven track record in enhancing customer satisfaction and loyalty. Expert in cash handling and POS systems, I excel in training staff and fostering teamwork. Committed to maintaining a clean, organized environment, I consistently contribute to a positive shopping experience.
Overview
3
3
years of professional experience
Work History
Lead Sales Associate
Dollar General
10.2022 - Current
- Handled cash register operations and customer transactions to process payments.
- Resolved customer issues promptly, ensuring satisfaction and loyalty.
- Processed and stocked merchandise in accordance with store standards.
- Contributed towards improving overall store ambience by maintaining a clean and organized work environment
- Used POS system to process sales, returns, online orders, and gift card activations.
- Trained new employees on customer service, money handling and organizing strategies.
Education
High School Diploma -
South West High
Macon, GA06.2002
Skills
- Customer service
- Cash handling
- Opening and closing procedures
- Pricing and labeling
- Staff training and development
- Teamwork and collaboration
- POS systems
- Cash flow management
- Inventory and stocking
- Friendly and outgoing
Timeline
Lead Sales Associate
Dollar General
10.2022 - Current
High School Diploma -
South West High
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