Regina Gorey
Goshen,AL
Summary
Dynamic leader with proven expertise in small business operations and exceptional customer service at Plum Crazy Boutique and Crenshaw Animal Clinic. Excelled in strategic planning and financial management, significantly enhancing customer satisfaction. Skilled in decision-making and customer relations, adept at driving business success and operational efficiency.
Overview
19
19
years of professional experience
Work History
Co Owner
Plum Crazy Boutique
04.2020 - Current
- Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
- Collaborated with co-owner on strategic planning initiatives for long-term business success.
- Improved customer satisfaction ratings by consistently delivering high-quality products and services.
- Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
Office Manager
Crenshaw Animal Clinic
05.2006 - 08.2024
- Handled sensitive information with discretion, maintaining confidentiality of company documents and personnel records.
- Provided exceptional customer service when addressing client inquiries or concerns via phone calls or email correspondence.
- Maintained accurate financial records by reconciling accounts payable/receivable transactions regularly to ensure balanced budgets.
- Oversaw office inventory activities by ordering and requisitions and stocking and shipment receiving.
Education
Nursing Assistant - Nursing
Riley College
Troy,Al05.1988
Skills
- Customer service
- Small business operations
- Customer relations
- Decision-making
Timeline
Co Owner
Plum Crazy Boutique
04.2020 - Current
Office Manager
Crenshaw Animal Clinic
05.2006 - 08.2024
Nursing Assistant - Nursing
Riley College
Similar Profiles
Ryder JaegerRyder Jaeger
Line Cook at Plum Crazy DinerLine Cook at Plum Crazy Diner
Morgan WilliamsonMorgan Williamson
Detailer at Plum Crazy MotorsportsDetailer at Plum Crazy Motorsports
Tao TonTao Ton
Busser/ Host at Plum Crazy DinerBusser/ Host at Plum Crazy Diner