Regina Gray
Spring Hill
Summary
Dedicated RN Certified Case Manager with expertise in care coordination, patient assessment, and advocacy. Proven ability to develop comprehensive care plans and facilitate effective communication among multidisciplinary teams. Compassionate healthcare professional skilled in patient assessment and care plan development. Strong advocate for patient rights and effective communicator, facilitating collaboration between patients and healthcare providers to improve health outcomes and ensure quality care.
Overview
40
40
years of professional experience
Work History
RN Certified Case Manager
Centene
Orlando
07.2025 - Current
- Assisted in patient assessments and collected vital health information.
- Supported care plans by coordinating with multidisciplinary teams.
- Documented patient progress and communicated changes to healthcare providers.
- Educated patients on medication management and health maintenance strategies.
- Utilized electronic health record systems for accurate patient documentation.
- Participated in training sessions on best practices for patient care delivery.
- Facilitated communication between patients and healthcare professionals effectively.
- Provided direct nursing care to patients, including administering medications, wound care, and IV therapy.
- Educated patients on health maintenance, disease prevention, and treatment options.
- Maintained accurate documentation of patient records in accordance with HIPAA regulations.
- Advocated for patients by supporting and respecting basic rights, values, and beliefs.
- Created, implemented and evaluated patient care plans with medical team.
- Monitored and managed various treatment and care interventions.
RN Case Manager
Access Health Care
spring Hill
11.2021 - 06.2024
- Assess patient needs and develop individualized care plans.
- Coordinate with healthcare providers to ensure comprehensive patient support.
- Document patient progress and maintain accurate health records.
- Facilitate communication between patients, families, and medical teams.
- Educate patients on treatment options and self-care strategies.
- Advocate for patients' rights and access to healthcare services.
- Monitor patient outcomes and adjust care plans as necessary.
- Coordinated medical services between primary care providers, specialists, hospitals and outpatient clinics.
- Developed discharge plans for patients transitioning from acute care settings to home or alternate facilities.
- Educated patients on disease prevention strategies, wellness promotion techniques and lifestyle modifications.
Home Health Car Administrator
Ace Medical Home Care
Worcester
07.2009 - 08.2011
- Supervised staff training and development to enhance service quality and teamwork.
- Coordinated resident care plans with healthcare professionals and family members.
- Developed budgets and controlled expenses for operational efficiency in the facility.
- Implemented policies to ensure a safe, welcoming environment for residents and staff.
- Actively participated in meetings with local government agencies or healthcare organizations to discuss regulations or procedures related to the Personal Care Home.
- Maintained accurate documentation of all administrative functions performed at the Personal Care Home.
- Developed and implemented policies to ensure regulatory compliance in the Personal Care Home.
- Ensured that safety protocols were followed at all times within the Personal Care Home.
- Coordinated with health care professionals to provide optimal care for residents in the Personal Care Home.
- Collaborated with staff members and other stakeholders on initiatives aimed at improving overall efficiency of operations within the Personal Care Home.
Education
Associate of Science - Nursing Science
Excelsior College
Albany, NY11-1988
Skills
- Care coordination
- Patient assessment
- Electronic health records
- Care plan development
- Medication management
- Multidisciplinary collaboration
Timeline
RN Certified Case Manager
Centene
07.2025 - Current
RN Case Manager
Access Health Care
11.2021 - 06.2024
Home Health Car Administrator
Ace Medical Home Care
07.2009 - 08.2011
Associate of Science - Nursing Science
Excelsior College
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