Regina Griffin
Egg Harbor Twp,NJ
Summary
Adept Table Games Floor Supervisor with a proven track record at Borgata Casino and Spa, enhancing surveillance and dealer training to mitigate risks and elevate game understanding. Demonstrates exceptional leadership and game knowledge, boosting team efficiency and patron satisfaction. Masterful in optimizing staff schedules, balancing peak demands with employee well-being.
Overview
21
21
years of professional experience
Work History
Table Games Floor Supervisor
Borgata Casino and Spa
Atlantic City, NJ
06.2003 - Current
- Collaborated with surveillance teams to identify potential threats or cheating incidents before they escalated into larger issues.
- Assisted in the training and development of new dealers, resulting in increased dealer proficiency and game knowledge.
- Leveraged extensive knowledge of various table games to provide expert guidance on rules, strategies, and proper etiquette to both dealers and patrons alike.
- Optimized scheduling processes to ensure adequate coverage during peak hours without sacrificing employee satisfaction or work-life balance.
Education
NA - Accounting And Computer Science
NC Central University
Durham, NCSkills
- Exceptional leadership
- Game knowledge
- Team Management
- Surveillance monitoring
- Leading employees
- Training employees
- Resolving Complaints
- Teamwork and Collaboration
- Problem-solving abilities
- Reliability
- Effective Communication
- Relationship Building
Timeline
Table Games Floor Supervisor
Borgata Casino and Spa
06.2003 - Current
NA - Accounting And Computer Science
NC Central University