Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Regina Hasbach Gomez

San Mateo,California

Summary

Hardworking, highly motivated professional eager to lend combined knowledge and skills to enhance business performance. Operates well in both individual and team capacities, leveraging seasoned work ethic to quickly adapt to different processes and drive company objectives. Resourceful and results-driven with a passion for growth and efficiency to meet company needs and increase service value.

Overview

6
6
years of professional experience

Work History

Server/Bartender

Pinstripes
01.2023 - 09.2024
  • Assisted with training of new staff members following company SOP
  • Checked in with guests throughout meal service, replenishing drinks and catering to additional requests
  • Used good communication skills to reduce guest dissatisfaction
  • Greeted and accommodated guests, building positive experience from first interaction
  • Prioritized multiple tasks in dynamic environment and stayed calm and composed


Server

Cafe Central
01.2022 - 11.2022
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Followed health and safety protocols crucial for maintaining safe and sanitary environments for customers and staff.
  • Explained menu items and suggested appropriate options for food allergy concerns.

Hotel Front Desk Receptionist

Hampton by Hilton
01.2019 - 12.2019
  • Greeted guests and checked them in and out of the hotel while providing excellent customer service
  • Utilized reservation system to book rooms, adjust rates, and modify reservations as needed
  • Performed nightly closing procedures such as balancing cash drawers and reconciling accounts
  • Resolved customer complaints in a timely fashion to ensure guest satisfaction


Education

GED -

UVM-University of Mexico
Mexico
12-2017

Associate of Science - International Relations

UVM- University of Mexico

Skills

  • Guest engagement
  • Hospitality service expertise
  • Photography
  • Team collaboration
  • Sales techniques
  • High volume dining
  • Problem-solving abilities
  • Strong work ethic
  • Food safety practices
  • Allergy awareness
  • Ordering procedures
  • Foreign language proficiency

Languages

Spanish
Native or Bilingual

Timeline

Server/Bartender

Pinstripes
01.2023 - 09.2024

Server

Cafe Central
01.2022 - 11.2022

Hotel Front Desk Receptionist

Hampton by Hilton
01.2019 - 12.2019

GED -

UVM-University of Mexico

Associate of Science - International Relations

UVM- University of Mexico

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Regina Hasbach Gomez